Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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Jan- 2022 -19 JanuaryOnline & Digital
Sage acquires omnichannel retail system Brightpearl
Brightpearl, a cloud-native multichannel retail operating system for retailers and wholesalers, has been acquired by The Sage Group, a leader in accounting, financial, HR and payroll technology for small and mid-sized businesses. With the acquisition of Brightpearl, based in Bristol, UK, and Austin, Texas, Sage said it “builds on its…
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11 JanuarySupermarkets
UK supermarket sales exceed expectations as Brits spend £7.1bn
UK shoppers spent a total of £7.1bn at UK supermarkets in the two weeks ending 25 December with weekly sales peaking at +14.8%, according to new data released today by NielsenIQ. This figure exceeds previous forecasts from analysts at NielsenIQ, in which sales were predicted to grow to £6.8bn, up…
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6 JanuaryComment
Checkout free stores: what they’re all about
What is the concept behind checkout-free stores? In theory, checkout-free stores drive convenience for both the merchant and the customer. Everyone has demanding lives and as a result will, understandably, look to minimise hassle if they can. Through the right payments’ infrastructure, these stores, which first appeared in the UK…
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Dec- 2021 -17 DecemberOnline & Digital
Matalan partners with The Hut Group in new digital drive
Matalan has partnered with THG Ingenuity in a bid to accelerate its digital drive and support “extensive” online growth, in what is the first leg of a multiyear investment roadmap. The latest partnership with THG Ingenuity is said to represent a new and strategic alliance that will see the introduction…
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17 DecemberComment
Why 2022 will be a defining year for UK retail
Retailers are coming out of what has been another challenging year but are undoubtedly now optimistic and looking forward to a prosperous festive season. Early reports paint a positive picture with ONS data showing an 0.8% rise in total sales volume in October, and GfK revealing that consumer confidence is…
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Nov- 2021 -3 NovemberNews
Pets at Home CEO to step down
Pets at Home has announced that Peter Pritchard, after eleven years in the business, intends to step down from his role as CEO and director of the company next summer. This follows the “successful turnaround” of the business, in which he developed the group’s pet care plan in support of…
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Oct- 2021 -19 OctoberSupermarkets
Rising energy and fuel costs hits supermarket sales
Total Till grocery sales slowed to -0.7% in the last four weeks ending 9 October 2021, as UK shoppers begin to rebalance their spending habits amid growing concerns around rising energy and fuel costs, according to new data released by NielsenIQ. During the period, UK shoppers spent £11.8bn on groceries,…
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Sep- 2021 -22 SeptemberHigh Street
Abercrombie & Fitch opens Regent Street store
Abercrombie and Fitch has announced it is opening a new store located at 150 Regent Street, in the heart of London’s busiest shopping district. Amenities include fitting rooms containing adjustable lighting and music controls, a phone charging dock, and buttons for customers to alert associates. The store will also offer…
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20 SeptemberSupermarkets
Supermarket Income Reit acquires six new sites for £113.1m
Supermarket Income Reit, the real estate investment group, has announced the acquisition of six supermarkets for a total purchase price of £113.1m. Acquired from different vendors, the purchases consist of a Tesco in Prescot, two Morrisons in Durham and Cumbria, an Aldi in Oldham and an Aldi and M&S Foodhall…
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20 SeptemberClothing & Shoes
Gap to return to the UK with new Next partnership
Next has announced that it has finalised an agreement with Gap to manage the business in the UK and Ireland as a franchise partner. Under the agreement, the companies will form a joint venture to operate Gap’s e-commerce business across the Next total Platform, host Gap-branded shop-in-shops at select retail…
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