Online & Digital

83% of shoppers concerned about environmental impact of online shopping

The most common concerns about the environmental cost of online shopping are waste generated by excessive packaging (32%) and emissions from increased number of delivery vehicles (22%)

Some 83% of consumers across all demographics are “concerned” about the environmental impact of online shopping, according to a survey of over 1,000 British shoppers by omnichannel marketing and customer experience consultancy CPM.

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