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Lululemon lowers full-year guidance after Americas slowdown

Lululemon lowers full-year guidance after Americas slowdown

British Land opposes ‘unacceptable’ TG Jones restructuring plan

British Land opposes ‘unacceptable’ TG Jones restructuring plan

UK retail footfall drops 2.6% as heatwave slows shopping recovery

UK retail footfall drops 2.6% as heatwave slows shopping recovery

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Omnichannel

This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.

Omnichannel

This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.

The end of the High Street as we know it? Part II

Like many other Retail Sector readers, I found Kareena Uttamchandani’s post this week about…

Omnichannel experience ‘key to survival of high street’, shoppers say

Over 52% of shoppers in the UK believe that retailers need to offer a more seamless…

How to adapt to multi-channel sales

Consumers’ expectations have evolved over the last decade. Having an online store is no…

The future of contact centres in retail

We are all familiar with contact centres; they are the places we call when we feel unhappy…

The end of the high street as we know it?

A week doesn’t go by without another retailer hitting the headlines. M&S, Poundworld,…

The advantage of customer intelligence and what retailers can learn from House of Fraser

Another day, another high street stalwart closing some of its doors. With a deal now struck…

Three barriers to implementing a successful omnichannel solution

Customers value a consistent service across all platforms and channels. They want customer…

What’s next for the Luxury Sector?

The luxury goods market is being shaken up like never before with the rise of new consumers…

Solving the age-old problem of returns

Returns, the ‘dirty’ word in retail, are a recurring nightmare for staff and customers…

The scale of retailers’ underpreparedness

Against the backdrop of compressed margins and relentless competition from the large…