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Lululemon lowers full-year guidance after Americas slowdown

Lululemon lowers full-year guidance after Americas slowdown

British Land opposes ‘unacceptable’ TG Jones restructuring plan

British Land opposes ‘unacceptable’ TG Jones restructuring plan

UK retail footfall drops 2.6% as heatwave slows shopping recovery

UK retail footfall drops 2.6% as heatwave slows shopping recovery

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Omnichannel

This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.

Omnichannel

This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.

Reinforce the mobile-first consumer mindset

A Q1 Global Commerce Review, which reveals a rapid increase in the use of smartphones for…

Tim Stacey named CEO of DFS

DFS, has announced that Ian Filby will be retiring as CEO to be succeeded by Tim Stacey, the…

Why retailers should be using an omnichannel strategy to transform customer journeys

The basic principle of an omnichannel strategy is that retailers put customers (not…

GDPR: What does it mean for the future of retail?

For many retailers, getting to grips with the best methods of utilising customer data was no…

Smartphone purchases account for 54% of UK retail transactions, study finds

Retail purchases made on smartphones have seen a 66% increase in Q1 of 2018 compared to Q4…

Payments: the defining factor in the customer experience

Perfecting the customer experience is a challenge that gives all retailers sleepless nights.…

The retail evolution and RFID – Ushering in the era of retail 3.0

Adoption of disruptive technologies is just that…disruptive. Yet, although implementing…

The best omnichannel retail experience is an invisible one

Have you ordered pizza from Dominos recently? If you have, it’s unlikely that you called the…

How retailers can embrace the power of digital

By 2020, customers will manage an estimated 85% of brand interactions without speaking to a…

Retailers ‘need to invest in visualisation technology’ to boost online sales

Almost half of shoppers would spend more online if there was technology that helped them…