Marks and Spencer
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Jul- 2025 -11 JulyShopping Centres
NCA arrests four over cyber attacks on M&S, Co-op and Harrods
Four people have been arrested as part of a National Crime Agency (NCA) investigation into cyber attacks on Marks and Spencer, Co-op and Harrods. Two men aged 19, a 17-year-old boy, and a 20-year-old woman were detained at home addresses in the West Midlands and London on 10 July. They…
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9 JulyHigh Street
M&S boss confirms DragonForce behind cyber attack
Marks and Spencer chair Archie Norman has confirmed to a Parliamentary select committee that hacker group DragonForce was behind the cyber attack which forced the company to halt online orders and left customers with empty shelves. Norman told MPs that he believed the group was motivated by “partly, undoubtedly, ransom…
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9 JulySupermarkets
Morrisons launches AI tool to help shoppers find products
Morrisons has reportedly launched a generative AI search tool to help customers locate products in store, according to City AM. Developed in-house using Google Cloud’s Vertex AI platform and Gemini large language models (LLMs), the feature already handles more than 50,000 daily searches during peak periods. This is said to…
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Jun- 2025 -11 JuneDepartment Stores
M&S restarts online orders after cyber attack
Marks and Spencer (M&S) has announced that it has resumed online orders after halting them due to a cyber attack on its networks. The retailer stated that shoppers are now able to buy a selection of fashion items for home delivery across England, Scotland and Wales. The company stated that…
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May- 2025 -27 MaySupermarkets
M&S to open 12 new stores in former Homebase sites
Marks and Spencer is set to open 12 brand new food stores on former Homebase sites across England, in a move that will create over 550 new jobs. The openings form part of M&S’s store rotation and renewal programme, which aims to create 420 “bigger, fresher” food stores and transform…
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21 MaySupermarkets
M&S warns of £300m profit hit following cyber attack
Marks and Spencer has reported its highest profits in over 15 years, with pre-tax profits up by 22.2% to £875.5m in its full-year results, but has warned it faces a £300m hit to next year’s profits amid ongoing disruption from a major cyber attack. In the year ended 29 March…
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20 MaySupermarkets
Law firm files class action lawsuit against M&S following data breach
A Scottish law firm has launched a class action legal case against Marks and Spencer after customers’ personal data was stolen following a major cyber attack. Thompsons Solicitors said it has received an “avalanche” of enquiries following Marks and Spencer’s confirmation that customer data had been stolen through the attack.…
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20 MaySupermarkets
M&S MD welcomes EU-UK summit deal
Marks and Spencer’s managing director has welcomed the results of yesterday’s (19 May) EU-UK summit announcement, which will allow the EU to remove checks on food exports while adding £9bn to the UK economy.The agreement, following a meeting between Prime Minister Keir Starmer and European Commission President Ursula von der…
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19 MaySupermarkets
M&S boss faces pay package hit amid cyber attack
Marks and Spencer boss Stuart Machin’s pay is reportedly expected to be cut by up to £1.06m after a cyber attack caused the company’s shares to drop by 14%, according to the Financial Times. The hacking incident on 22 April 2025 could cost Machin about £831,000 on a performance share…
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14 MayDepartment Stores
M&S insurance payout could hit £100m after cyberattack
Marks and Spencer’s insurance payout could be as much as £100m following the recent cyberattack where customer data was stolen, the FT has revealed. Sources familiar with the situation told the FT that Allianz is the first insurer and is expected to pay around £10m. On Tuesday (13 May), the…
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