Features
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Apr- 2021 -14 April
A repackaged retail strategy – How FMCG brands are innovating to stay ahead
The FMCG category has been buffeted by unprecedented change over the past year with huge disruption to traditional routes to market and dramatically altered customer behaviour. With consumers stuck at home, brands have been forced to overhaul long-running product distribution strategies and completely rethink marketing plans for product launches. Encouragingly…
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13 April
Eight ways retailers can use TikTok to create a marketing storm
TikTok has come into its own during the pandemic. The social platform has 100 million monthly active users across Europe, according to latest Kantar figures, and was the most downloaded app of 2020. That’s perhaps unsurprising given what we’ve all been living through – our need for light relief has…
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6 April
Offering a positive returns experience for retail consumers
Returns are a well-known pain point for retailers. Today returns are being exasperated by online purchases where vetting product quality is notoriously difficult. This means people are buying multiple items of similar descriptions to check the quality before returning those which aren’t up to scratch. Although this may seem like…
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6 April
How the pandemic changed the role of delivery drivers
The pandemic changed the world and it changed online retail. In addition to spiking sales, it reshaped the e-commerce customer journey and focused it on delivery. Delivery drivers have now found themselves as a brand’s new front of house team, thanks to the increased importance of their role and as…
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Mar- 2021 -29 March
Clean Sweep: The great supermarket sustainability drive
For years now, the dangers of plastic to the environment and an impetus to reduce our use of it has been present. The non-biodegradable substance can hang around the environment for hundreds of years after its use, becoming a danger to animals and ecosystems across the world. According to the…
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26 March
E-commerce trends can’t outweigh a flotation’s individuality
Moonpig, The Hut Group, and In The Style. These are just a few of the e-commerce retailers to have gone public since the start of the Covid-19 pandemic. But are they just a few successful outliers, or are they the beginning of a trend of London Stock Exchange e-commerce listings…
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24 March
How FMCG brands can thrive post-Covid
Food shopping during the pandemic has been an ongoing source of stress and anxiety for many. While demand for online shopping has sky-rocketed, the limited availability of delivery slots – particularly during national lockdowns – has meant in-store shopping maintains its crucial role. Every minute counts in a busy supermarket,…
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12 March
A look at what an online sales tax means for businesses
In last year’s Business Rates Review: Call for Evidence, Jesse Norman MP, financial secretary to the Treasury, said the government would explore the potential options of “alternative” property and online taxes which could act as “possible replacements” for rates to tackle the increases in businesses online presence. The proposition would…
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12 March
PCI – whose problem is it, anyway?
Remember when the General Data Protection Regulation (GDPR) legislation hit in the UK? Well, it came out in May 2018, and firms are still struggling to come to terms with it. There are big names out there who’ve been hit for six with the big stick that is GDPR –…
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Feb- 2021 -17 February
Sit Down with SALTO
Can you tell me about the history of SALTO and the idea behind your systems? From its inception in 2001, SALTO was created with one objective: to devise a world-class access control system that was simple to use and extremely efficient. Since then SALTO has gone on to introduce a…
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