Features
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Oct- 2024 -25 October
What are Digital Product Passports and how could they affect your business?
What are Digital Product Passports (DPPs)? A Digital Product Passport is the ability to attach a digital record to a product. At any given time, a DPP lets you pick up a product and understand where it comes from, what the carbon footprint is, maintenance instructions and the general life…
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21 October
What does Shein’s potential IPO mean for the company and its competitors?
Chinese fast-fashion retailer Shein has reportedly been mulling launching an Initial Public Offering (IPO) on the London Stock Exchange for the past year. This float would be the first time the company has been publicly listed anywhere in the world and would represent a large moment in the retail space.…
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21 October
Brilliant customer engagement starts with a strong employee experience
Blair McVicar’s journey through the world of retail may have started in a familiar place—working on the shop floor of a department store—but his trajectory since has been anything but typical. Now the Global Head of Customer Success at Proximity, McVicar initially juggled retail work with studying US politics at…
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16 October
Deliveroo’s VP of Grocery and Retail on the Future of On-Demand Shopping
Suzy McClintock, the Vice President of Grocery and Retail at Deliveroo, has had a career marked by a series of unexpected turns and strategic moves. In a recent interview with Talking Shop, she opened up about her unconventional career path, the evolution of grocery and retail in the on-demand space,…
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14 October
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has garnered over nearly four decades in the industry. With roles spanning everything from fashion to food, DIY to outdoor retail, and now her current position in golf retail, Wrigley has…
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9 October
Jack Newman: From Jack Wills to Cegid, Optimising Retail Operations
Jack Newman, Head of Onboarding Customer Success at Cegid, has had a career deeply rooted in retail. His journey from a 16-year-old sales assistant to a leader in retail operations is one of growth, mentorship, and a passion for improving efficiency in the fast-paced world of retail. In this feature,…
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8 October
The Changing Face of TV Commerce: Roku ad sales boss Mike Shaw
Mike Shaw, Director of International Ad Sales at Roku, is at the forefront of a digital revolution in how consumers experience TV and how businesses leverage it for advertising. Shaw’s career began during the collapse of the dot-com bubble, but rather than being daunted by the economic turbulence, it shaped…
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Sep- 2024 -26 September
Designing the Future: Pete Champion on I-AM Associates and the Evolution of Retail Spaces
With a career history that now spans decades, Champion’s journey is one that illustrates the intersection of creativity, design, and business strategy. In this interview for Retail Sector’s ‘Talking Shop’ podcast, he discusses his professional trajectory, the evolution of the industry, and how I-AM Associates has adapted to meet the…
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20 September
Why has John Lewis brought back Never Knowingly Undersold?
The announcement of John Lewis’s half year results brought with it an unexpected announcement, the return of the company’s Never Knowingly Undersold motto. The company abandoned the slogan in February 2022 as it claimed it was struggling to compete with online retailers such as Amazon. Now, the Partnership claims that…
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17 September
How retailers can profit from recycling and reuse models
In the past few years, the concept of sustainability has evolved from a buzzword to an essential pillar for businesses, particularly within the retail sector. This change in perspective is largely driven by increased environmental awareness among consumers, stricter government regulations, and the mounting pressure on retailers to act responsibly. …
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