Features

Is the rise in distressed M&As set to continue?

The number of merger and acquisition (M&A) deals targeting UK retailers has increased in the last year, up from 28 transactions to 34 in the last 12 months, as deals in the sector “buck the overall slowdown in M&A”, according to RPC, the international law firm. However, the UK has…

Read More »

Thinking critically about customer reviews

Unfortunately it’s no secret that consumers and retailers alike are staring down the barrel of an economic recession. With shoppers facing double-digit inflation they’re (understandably) tightening their belts to make the most of every penny and are seeking reassurance that when they do spend, they are doing so wisely. Cue…

Read More »

Why supply chain resilience is critical to retail survival

Between product and material shortages, soaring shipping costs and ongoing inflation, retailers are currently battling a number of supply chain challenges that may cripple their profitability, and overall business, if left unchecked. Indeed, recent research from Brightpearl suggests that more than a quarter of retailers (26%) may be just four weeks from going bust…

Read More »

Are we set for a winter of strike action in the Retail industry?

As the RMT strike makes waves across the UK, the incoming cost-of-living-crisis has come into sharp focus. With energy bills set to skyrocket to unprecedented levels, concerns about how the public is going to survive the winter have been contrasted with rising profits from oil and gas companies. With coordinated…

Read More »

The Salling Group Story: What it takes to drive customer loyalty in retail

As a leading retailer, for Salling Group, it’s critical to have a loyalty program that’s easy to use and delivers intelligent, contextually relevant, highly personalised offers to customers — treating each and every customer as an individual. Cheetah Digital, the cross-channel customer engagement solution provider for the modern marketer, recently…

Read More »

The business pledges of the Conservative leadership finalists

Business Rates On 9 August, the Retail Jobs Alliance, a coalition of retailers including Morrisons, Greggs and Tesco, called on both Sunak and Truss to pledge to cut business rates which are charged on most non-domestic properties, such as shops, offices, pubs, warehouses, factories, and holiday rental homes or guest…

Read More »

PepsiCo martech leader unveils game-changing retail marketing strategies

To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. According to a new eConsultancy report, in partnership with Cheetah Digital, entitled 2022 Digital Consumer Trends Index: Consumer Attitudes and Trends in Personalisation, Privacy, Messaging, Advertising and Brand Loyalty, UK consumers…

Read More »

Mobile marketing trends and opportunities for UK retailers in 2022

Smartphones are often the first thing people check in the morning and the last thing they touch at night. In the UK, it’s estimated that people spend an average of four hours every day clicking, tapping, swiping, and watching on their mobile devices – that’s at least a quarter of…

Read More »

In conversation with the CIO of the ‘Amazon Prime of mattresses’

How was Mattress Online started?  Mattress Online was started back in 2003 by Steve Kelly, an industry expert in the mattress and bed industry, and Steve Adams, an entrepreneur in e-commerce. The starting point was bridging traditional retail with the next step, which was getting it online. Bear in mind,…

Read More »

Achievable goals: 5 tips to define them for retail employees 

Effective goal setting for retail employees is the foundation of driving sales and self-discipline.  As a business owner, you already have a pretty good idea of your business’s goals. The next step is to convey this to your employees in order to scale your company. Achievable retail goals for your team…

Read More »