Training
This coverage explores training initiatives, challenges, and innovations shaping workforce development in UK retail. Reporting highlights programmes aimed at upskilling retail staff, leadership training for managers, compliance and customer service education, and strategies to improve retention through learning and development. Insight is geared towards executives, HR professionals, and store managers seeking to strengthen teams and operational performance.
-
Oct- 2025 -13 OctoberSupermarkets
M&S calls on gov to tackle youth unemployment
Marks and Spencer (M&S) has urged the government to work more closely with businesses to help reduce youth unemployment, whilst calling for National Insurance relief for employers who hire long-term unemployed or disadvantaged young people. M&S has also renewed calls for reform of the Apprenticeship Levy to allow companies greater…
Read More » -
7 OctoberHigh Street
Majestic launches recruitment drive for 150 festive and permanent roles
Majestic, the UK’s largest specialist wine retailer, has begun recruiting 150 new staff as it prepares for the busy Christmas trading period. The company is hiring a mix of permanent and temporary employees across its 216 shops. The expansion aims to strengthen its workforce ahead of the festive season and…
Read More » -
Sep- 2025 -22 SeptemberSupermarkets
Asda announces renewed AI and Cloud Collaboration with Microsoft
Asda has agreed a new collaboration deal with Microsoft, marking one of the largest technology deals in UK retail, which will see it accelerate Asda’s transition to a cloud-first operational model, powered by Microsoft’s artificial intelligence and machine learning technologies. The supermarket giant said Microsoft Azure will “serve as the…
Read More » -
17 SeptemberHigh Street
The Perfume Shop launches largest Christmas recruitment drive
The Perfume Shop will recruit more than 900 seasonal staff across the UK for Christmas 2025, in what it described as one of its biggest recruitment drives to date. The retailer said it would take on more Christmas sales assistants than in 2024 to meet increased customer demand. Last year,…
Read More » -
2 SeptemberSupermarkets
Aldi to offer virtual work experience to 10,000 young people by end of 2025
Aldi has pledged to provide virtual work experience to 10,000 young people across the UK by the end of 2025. The free online course is open to students aged 13 and over and introduces participants to careers in retail, including warehouse operations, store management and office-based roles. It includes videos…
Read More » -
Aug- 2025 -28 AugustComment
How retailers can keep frontline staff from feeling undervalued and overstressed
In retail, the shop floor is where the customer experience comes to life. It’s where expectations are met — or missed. Yet for decades, frontline employees, the people most directly responsible for shaping that experience, have often been left without the tools, recognition, and support they need to thrive. For…
Read More » -
26 AugustSupermarkets
Aldi pledges £350k apprenticeship levy funding to Teenage Cancer Trust
Aldi has committed £350,000 of its apprenticeship levy to Teenage Cancer Trust, giving staff at the charity’s head office access to new training and qualifications. The funding will enable employees to develop skills relevant to their roles, supporting day-to-day work and providing opportunities to gain recognised industry qualifications. It is…
Read More » -
22 AugustSupermarkets
Lidl signs EHRC pledge to strengthen sexual harassment protection
Lidl Great Britain has signed a legal agreement with the Equality and Human Rights Commission (EHRC) after an employment tribunal found it failed to take reasonable steps to stop the sexual harassment of a young female employee. The tribunal ruled that between 2019 and 2021, a Lidl GB employee was…
Read More » -
14 AugustFeatures
How AI is hijacking fashion retailers’ hard-won website traffic
For more than two decades, fashion and beauty brands have lived and died by the rules of Google’s search engine. From carefully crafted meta descriptions to blogs seeded with trending terms, the quest to climb search rankings has been one of the industry’s most consistent (and most costly) marketing obsessions.…
Read More » -
8 AugustHigh Street
Criminals exploiting weak trading enforcement, Bira warns
The British Independent Retailers Association (Bira) has warned that a collapse in trading standards enforcement is allowing criminal operators to undermine legitimate businesses. The warning follows a new investigation by consumer group Which?, which found that 36 trading standards services reported no criminal prosecutions in the 2023–24 financial year. Some…
Read More »
