Training
This coverage explores training initiatives, challenges, and innovations shaping workforce development in UK retail. Reporting highlights programmes aimed at upskilling retail staff, leadership training for managers, compliance and customer service education, and strategies to improve retention through learning and development. Insight is geared towards executives, HR professionals, and store managers seeking to strengthen teams and operational performance.
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Jul- 2025 -7 JulyClothing & Shoes
H&M latest retailer to trial staff body cameras
H&M has started trialling body-worn cameras for its staff in the UK as retailers seek to address rising levels of theft and violence in stores. According to This is Money, the Swedish fashion retailer is testing the equipment at branches in Edinburgh, Wood Green and Beckton in London. It follows…
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2 JulyOnline & Digital
Amazon hits robot milestone as fleet nears outnumbering humans
Amazon has deployed its one millionth robot to its workforce, marking the highest number of robots the company has ever had and almost equalling the number of human workers at its facilities. According to The Wall Street Journal, Amazon currently employs about 1.56 million people overall, with the majority of…
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Jun- 2025 -24 JuneOnline & Digital
Amazon to invest £40bn as part of major UK expansion
Amazon has unveiled plans to invest £40bn in the UK over the next three years, which will see it build four new fulfilment centres and new delivery stations whilst creating thousands of jobs. As part of the investment it will also upgrade and expand its existing network of over 100…
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19 JuneFeatures
The price of stars: what the DMCC Act means for fake reviews
At one point online reviews used to be a grey area, but with the arrival of the Digital Markets, Competition and Consumers Act 2024, the UK has taken a decisive step into a new enforcement regime. Fake reviews, paid praise, and review hijacking, which have long been brushed off as…
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18 JuneDepartment Stores
John Lewis commercial staff return to office three days a week
John Lewis has confirmed that some parts of its commercial team have been asked to work either in the office, in stores or with brands and suppliers three days a week. According to John Lewis, flexible working “very much remains in place”, with a mix of office working, being close…
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9 JuneHigh Street
One in 10 part-time retail jobs at risk by 2028, warns BRC
The British Retail Consortium (BRC) has warned that around 160,000, or more than one in 10, part-time retail roles are in danger of being lost over the next three years. The warning follows a new report published by the BRC which lays bare the threats to retail employment, which has…
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May- 2025 -28 MaySupermarkets
Aldi launches virtual work experience programme for young people
Aldi has introduced a virtual work experience programme for young people that is designed to build skills and introduce students to a wide range of retail careers. The free online course is open to students in the UK aged 13 and over, and will guide young people on roles from…
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16 MayHigh Street
Retail Trust to offer free training on how to deal with abuse at work
The Retail Trust is set to offer UK shop workers and delivery drivers free training on how to handle abuse and violence at work next month. The charity will be running three online sessions to help retail staff deal with the “soaring levels” of antisocial and threatening behaviour. Attendees will…
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1 MaySupermarkets
Aldi doubles apprenticeship funding for small businesses
Aldi has pledged £2m over the next two years to help small and medium-sized businesses fund a variety of industry apprenticeships. The commitment, which forms part of the apprenticeship levy gifting scheme Aldi launched in 2021, will take the amount of apprenticeship funding the supermarket has provided to small and…
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Apr- 2025 -22 AprilFeatures
How retailers can tackle ESG risks amid greenwashing crackdown
Starting from April, the Competition and Markets Authority (CMA) gains new powers to fine businesses for misleading greenwashing claims. With fines of up to 10% of global turnover or £300,000 for breaches, this crackdown underscores the rising importance of Environmental, Social, and Governance (ESG) risk management. Retailers, particularly those involved…
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