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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Lululemon has raised its expectations for fourth-quarter sales and earnings after stronger-than-expected trading over the Christmas period.

The sportswear group said it now expects net revenue for the fourth quarter of fiscal 2025 to come in towards the top end of its previous guidance of $3.5bn (£2.60bn) to $3.585bn (£2.67bn). 

Diluted earnings per share are also expected to be at the high end of the forecast range of $4.66 (£3.46) to $4.76 (£3.54).

The company said there was no change to its earlier guidance for gross margin, selling, general and administrative expenses, or its effective tax rate.

Meghan Frank, chief financial officer, said: “Based on our performance over the holiday period, we expect to achieve the higher end of our previously communicated fourth quarter net revenue and EPS guidance. We remain focused on executing our action plan to drive improvement in our U.S. business and look forward to the opportunities in front of us.”

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