Technology
This coverage explores how technology shapes the UK retail sector, focusing on digital transformation, e-commerce platforms, in-store innovations, data analytics, and supply chain systems. Reporting highlights how retailers leverage technology to improve efficiency, enhance customer experience, and stay competitive — offering insight for executives, managers, and professionals driving retail innovation and operations.
-
Feb- 2019 -18 FebruaryAdvice
Generation Z: Is retail communicating with them in the right way?
Generation Z is the next batch of bright young things; still young at 18 to 20 but soon to be the new influencers. It’s a small window so how can retailers align their thinking to stay on track with Gen Z in the here and now and also keep their…
Read More » -
8 FebruaryAdvice
DTC ‘done right’ could reignite loyalty of fickle customers
Nowadays, more and more brands are bypassing stores or retail partners through direct-to-consumer strategies – or DTC – in an effort to achieve greater profits and stronger customer relationships; the latter ultimately to improve loyalty. The DTC market is exploding. 87% of brands have plans to launch a DTC channel,…
Read More » -
Jan- 2019 -24 JanuaryPeople Moves
Around 70,000 retail jobs lost in Q4, report finds
The total number of employees working in retail was down 2.2%, equivalent to around 70,000 jobs, on Q4 2017 an industry report has found. The British Retail Consortium’s (BRC) Retail Employment Monitor also found that reductions in hours similar for full-time and part-time contracts as total hours fell by 2.8%.…
Read More » -
21 JanuaryEconomy
Retail job losses to increase by 27,000, analysis suggests
Online retailers are having a “profound effect” on the commercial property market as the value in retail property is set to fall by 15.9% this year, new research has predicted. Furthermore, job losses and store closures have been forecasted to increase by 26,918 and 3,764 respectively compared with 2018 across…
Read More » -
Nov- 2018 -15 NovemberPeople Moves
The North Face appoints new VP for EMEA region
VF Corporation (VF), a company specialising in branded lifestyle apparel, footwear and accessories, has appointed Jan Van Leeuwen to the position of vice president and general manager of The North Face, EMEA Region. Van Leeuwen, who joins from its sister brand Vans, will also serve on the Global Leadership Team…
Read More » -
9 NovemberComment
What does the Black Friday of the future have ‘in store’ for us?
Black Friday, a term which originated in the US and refers to the first shopping day after Thanksgiving, has become common parlance in recent years. The specific meaning behind the phrase is still a matter of debate, with theories ranging from “the first time retailers start to show a profit…
Read More » -
Oct- 2018 -30 OctoberAdvice
How to drive customer loyalty
With new restaurants opening what seems like every other day and more and more shoppers going online, customer loyalty is becoming increasingly important. Eloise Sheppard, managing director of Call Systems Technology, has been getting to the heart of what really matters to consumers and offers her top tips on driving…
Read More » -
17 OctoberDepartment Stores
‘Mixed weather’ leads to John Lewis and Partnership sales slip
John Lewis and Waitrose have both reported a sales decrease for its 11th week of trading, dragged down by a week of mixed weather and poor homeware performance. Compared with last year’s sales during the same period sales decreased by 1.6% to £210m, compared with £214m last year. For Waitrose…
Read More » -
Sep- 2018 -17 SeptemberAdvice
Is it time to blow up your business model and switch to DTC?
Retail is in the middle of the most significant reinvention that we’ve ever seen. What it means to be a retailer is evolving, and has been ever since the introduction of ecommerce. Mobile technology and social networks are changing the way people shop, and influencing consumer expectations in every aspect…
Read More » -
4 SeptemberAdvice
How retailers can turn the store of the future into a reality
The face of retail is rapidly changing with a significant increase in online shopping and reduced footfall in high-street stores. But rather than fighting against online retail, brands are using technology to offer a version of what draws customers to the online experience. Many retailers are re-imagining the brick-and-mortar shopping…
Read More »
