Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Dec- 2022 -6 DecemberDIY
Victorian Plumbing revenues recover in H2
Victorian Plumbing has revealed its performance recovered in the second half of the year with revenues up 6% meaning its FY revenues came in ahead of expectations broadly flat at £269.4m (2021: £268.8m). For the 52-week period ended 30 September 2022, the bathroom retailer said its average order value was…
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2 DecemberAdvice
Tips for making a success of festive trading in a cost-of-living crisis
The most important trading season of the year has arrived, and in an intensely competitive market, retailers can’t afford to fail. With mounting costs eroding margins, and a cost-of-living crisis dissuading customers from indulging too heavily this season, retailers know they have to work harder and smarter to turn a…
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2 DecemberAnalysis
A ‘fall from grace’: what went wrong with Made.com
Made.com was once a force to be reckoned with in the retail landscape. Having launched 12 years ago, the group had since enjoyed a rise to dizzying new heights. The company used sleek marketing to tap into its millennial customer base, and became one of the most popular destinations for…
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1 DecemberPeople Moves
Foot Locker reshuffles leadership as CFO steps down
New York-based athletic retailer Footlocker has announced the appointments of Frank Bracken and Elliott Rogers as chief commercial officer and chief operations officer respectively, as Andrew Page steps down from his role as chief financial officer. It is reported that Page will transition out of his role as CFO following…
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1 DecemberHigh Street
Hotel Chocolat falls to £9.2m loss in FY22
Hotel Chocolat has fallen to a pre-tax loss of £9.2m in its latest full-year results, down from a profit of £3.7m the prior year, with results in part affected by the restructuring of its joint venture in Japan. The group noted that without impairments from its business operations in Japan…
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Nov- 2022 -25 NovemberSupermarkets
Waitrose appoints customer director
Waitrose has announced that Nathan Ansell has been appointed as its new customer director, reporting to executive director, James Bailey. He replaces Martin George who leaves after five years with the company. Starting in January 2023, Ansell will be responsible for further developing its multi-channel customer strategy through a focus…
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24 NovemberHigh Street
Dr Martens profits fall 5% after growth investment
Dr Martens has recorded a 5% fall in pre-tax profits to £57.9m during the six months to September 30, while EBITDA was flat year on year at £88.8m. The business sold 6.3m pairs of boots, shoes, and sandals, up 400,000 on an underlying basis compared with the same period of…
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23 NovemberFeatures
Optimising, not cutting, marketing spend is the key to riding out a recession
2022 has set the teeth of marketers and markets alike on edge. Months of political fumbling and ongoing economic uncertainty have made forecasting consumer behaviour more challenging than ever. Heading into the holiday shopping season, retail spending seems somewhat steady for now, but hiking interest rates and ongoing inflation make…
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23 NovemberAdvice
Black Friday: How can algorithmic retailing ensure a successful event?
Worldwide activity surrounding Black Friday has never been stronger. In the US, over 53% of consumers plan to make a purchase on Black Friday ; in the UK consumers are expected to spend £8.71 billion over the course of the 2022 Black Friday weekend. It’s an event which represents a…
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21 NovemberSupermarkets
Iceland founder rebuffs takeover approaches
Malcolm Walker, the founder of Iceland Foods, has reportedly dispelled rumours that he has been “quietly marketing” the company to other interested parties, according to The Times. Walker has reportedly rejected “frequent” approaches from potential buyers for the frozen foods supermarket in the past. The Times reported that he found…
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