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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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New York-based athletic retailer Footlocker has announced the appointments of Frank Bracken and Elliott Rogers as chief commercial officer and chief operations officer respectively, as Andrew Page steps down from his role as chief financial officer. 

It is reported that Page will transition out of his role as CFO following the company’s fourth quarter earnings report to “pursue other opportunities”, while the group starts looking for a successor with the assistance of an executive recruiting firm. 

Bracken will commence his new role as executive VP and COO from today (1 December), while also continuing to lead the brand’s global retail banners, merchandising, marketing, as well as digital, loyalty and ecommerce. 

Rodgers also starts his new role as executive VP and CCO from today, while also continuing to oversee the supply chain, information technology and procurement.  

In addition, Foot Locker has promoted its VP of talent, diversity and organisational capability, Rosalind Reeves, to the role of executive VP and chief human resources officers as of today. 

She brings more than 25 years of human resources experience to the role and “deep” expertise in talent acquisition and talent management. Reeves succeeds Elizabeth Norberg, who steps down as chief human resources officer today, though she will remain with the company for a transition period.

Finally, Foot Locker has also promoted its VP of investor relations, Robert Higginbotham to the role of senior VP of investor relations, financial planning and analysis from today. In his expanded role, Higginbotham will have direct responsibility for the financial planning and analysis team, in addition to investor relations.

Mary N. Dillon, president and CEO of Footlocker, said: “Separating our commercial activities from our supply chain and IT functions will better position Foot Locker to support growth and enhance operating efficiency as we invest in unleashing the power of our leading retail banners by simplifying our operations and expanding our omnichannel, loyalty, and digital capabilities.

“Frank has done an outstanding job overseeing growth initiatives across Foot Locker and I am pleased he will continue leading these efforts. In addition, Elliott’s track record makes him an ideal addition to Foot Locker’s team. I am thrilled to partner with both Frank and Elliott, and the rest of our executive team, as we continue advancing Foot Locker’s strategic priorities.”

She added: “On behalf of everyone at Foot Locker, I want to thank both Andrew and Elizabeth for their significant contributions to our company and wish them well in their next chapters. I am pleased to be able to recognize Rosalind’s and Rob’s efforts with their promotions, and I look forward to working more closely with them as they take on expanded responsibilities in their respective new roles.”

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