Loyalty Scheme
This coverage explores the use and evolution of loyalty schemes within the UK retail sector. Reporting highlights new programme launches, innovations in customer rewards, data-driven personalisation, regulatory considerations, and the commercial impact of loyalty initiatives on customer retention and spending. The content is designed for retail executives, marketers, and managers looking to enhance customer engagement and drive long-term value through loyalty strategies.
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Sep- 2023 -5 SeptemberNews
Morrisons launches new round of price cuts
Morrisons is cutting the price on more than 170 products this week, as part of its eight round of price reductions of the year. The supermarket has lowered the prices of over 1,000 products since January, in a bid to help customers plan their budgets. The grocer has also recently…
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Aug- 2023 -2 AugustNews
Co-op announces £70m investment to lower product prices
Co-op has announced its biggest ever single investment in pricing of £70m, as it extends its member-only pricing across everyday essentials, launching with a list of nearly 200 fixed lines including milk, eggs and bread. This move will give Co-op members a chance to save up to 11% on retail…
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Jul- 2023 -26 JulyFeatures
From Tesco to tiles: The eight largest mergers and acquisitions of 2023
This year has seen a large number of M&A deals in the retail industry. In fact, the number of UK retail merger and acquisition deals increased by 23% in the last year, a five year high, according to data from law firm RPC. With more and more retailers looking for…
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14 JulyClothing & Shoes
Selfridges unveils new loyalty scheme Unlocked
Selfridges has introduced its new loyalty programme, Selfridges Unlocked, which will see that participating customers ‘unlock’ the best product launches, events, news and free shipping. The loyalty scheme will also give full access with special invites to the retailer’s events, services, and product launches first. It also includes a charity…
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Jun- 2023 -19 JuneSupermarkets
Morrisons invests £26m in sixth course of price cuts
Morrisons has announced that it will spend £26m on cutting prices in its stores for the sixth time this year. The supermarket stated that 47 high-volume products have been cut in price by an average of over 25%, with the new prices being held for a minimum of eight weeks.…
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May- 2023 -23 MaySupermarkets
Morrison rolls out new loyalty programme
Morrisons has announced the nationwide rollout of its new Morrisons More Card loyalty programme, which also includes the return of the popular ‘Morrisons Fivers’. As well as the loyalty scheme, the supermarket group is also reviving its “more reasons to shop at Morrisons” strapline, which was introduced in Sir Ken…
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3 MaySupermarkets
Grocery sales fall to 7% amid rise in promotional spending
Total Till grocery sales were subdued in April falling back from 11.7% to 9.7% amid a surge in spending on promotional items, according to the latest data from NIQ. It found that sales of items on promotion at UK supermarkets rose to 23% in the last four weeks ending 22…
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Sep- 2022 -15 SeptemberEconomy
Wickes sees H1 profits fall 6.2% to £33.5m
Wickes has reported that its profits before tax declined by 6.2% for the first half of 2022, to £33.5m compared with £35.7m for the same period last year. The company saw revenue growth of 1.3% to £822.3m from the 22 weeks ended 2 July 2022, compared with £812.0m in H1…
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Aug- 2022 -1 AugustFeatures
Recession and retailers: a ‘cleansing effect’?
“Incomes are being squeezed, consumption is under pressure, interest rates are rising, and there’s a lot of uncertainty. These are classic ingredients for recession,” says Ian Stewart, Deloitte’s chief economist. According to Deloitte’s UK CFO Survey Q2 2022, finance leaders have assigned a 63% probability of experiencing a recession within…
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Dec- 2021 -3 DecemberDIY
Wickes ups profit guidance amid ‘strong’ Q4 sales
Wickes has increased its full-year earnings expectations after a “strong” fourth-quarter trading period, with profit expected to be no less than £83m. It revealed the firm has “benefitted” from its “balanced business model”, with sales in line with expectations. Delivered sales in Do It For Me (DIFM) are “strengthening” as…
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