Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Aug- 2022 -22 August
Amazon Fresh rollout put on pause
Amazon has reportedly paused its plans to expand its checkout-free convenience stores, according to The Times, amid weaker sales and the current economic outlook. The Times claims the retail giant has “walked away” from talks on “dozens” of sites for its Amazon Fresh stores, whilst calling off a search for…
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18 August
AO swings to £37m loss in FY amid rising costs
AO has fallen to a pre-tax loss of £37m in the full-year ended 31 March 2022, down from a profit of £20m the prior year, as the electrical retailer contended with rising costs and warned of “more volatility” to come. Group EBITDA plummeted 87% to £8.5m over the period, attributed…
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11 August
Mattress Online to open first fully branded site in Sheffield
Mattress Online is set to open its first fully branded store as part of its plans to expand into bricks and mortar trading. Having acquired the Skipton Bed and Sofa Centre earlier this year, the group has now added the site of Sheffield bed outlet, Eades and Co, to its…
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Jul- 2022 -29 July
Amazon posts £1.6bn loss in Q2
Amazon has fallen to a net loss of $2.0bn (£1.6bn) in its second quarter, down from a profit of $7.8bn (£6.4bn) in the second quarter of 2021. This loss reportedly includes a pre-tax valuation loss of $3.9bn (£3.2bn) included in non-operating expenses from Amazon’s investment in Rivian Automotive, an electric…
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28 July
Unbound confirms launch of new marketplace
Unbound Group plc has confirmed the initial launch of its new multi-brand platform, as scheduled, and the further Autumn Winter launch of the platform is on track to be completed in September. Alongside its Hotter brand, the group is initially launching with the first seven chosen partner brands, primarily focused…
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27 July
Amazon prime raises subscription price amid rising costs
Amazon has announced that it will increase the cost of its monthly Prime subscriptions from £7.99 to £8.99 from 15 September 2022, due to increased inflation and higher operating costs. The price of the annual Prime membership will increase from £79 to £95, and this marks the first time Amazon…
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22 July
Amazon to ‘reinvent’ healthcare with One Medical acquisition
Amazon is set to acquire One Medical for $3.9bn (£3.3bn) following a new merger agreement, in a move that will see it expand further into the healthcare space. One Medical is a human-centred, technology-powered national primary care organisation that says it is “on a mission to make quality care more…
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20 July
Collect+ and Wish to partner on click and collect parcels
Collect+, part of PayPoint Group and the e-commerce marketplace, Wish, have announced a partnership that will allow consumers to click and collect Wish parcels from Collect+ retailers. It is reported that millions of buyers and hundreds of thousands of merchants use Wish marketplace, and that this partnership will provide “even…
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20 July
Amazon UK pays £648m in tax as revenues surpass £23bn
Amazon UK has revealed it paid £648m in directly incurred taxes last year as its revenues surpassed £23bn. As part of an update of its economic impact on the UK economy in 2021, Amazon also revealed that this figure has increased by almost a third in the past year from…
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15 July
Amazon to create 4,000 UK jobs
Amazon has pledged to create more than 4,000 new permanent jobs in the UK this year, bringing its total UK workforce to 75,000. According to the group, the new roles will be spread across the UK and will include roles at its new fulfilment centres in Wakefield and Knowsley. Among…
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