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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.

  • Jan- 2022 -
    27 January
    AO to review German business following revenue hit

    AO to review German business following revenue hit

    AO has launched a strategic review of its German business after it was hit by supply chain issues and rising marketing costs.  It comes as group revenue fell by 14% in the quarter ended 31 December on a one-year basis, reporting a rise of 45% on a two-year basis. Its…

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  • 26 January
    ASOS and Anti-Slavery International sign new partnership

    ASOS and Anti-Slavery International sign new partnership

    Asos has signed a new three-year partnership with Anti-Slavery International to support the company in delivering its Fashion with Integrity 2030 programme. Anti-Slavery International has been a partner with Asos since 2017, providing advice, guidance and critique on ethical trade and tackling modern slavery. Under the new agreement, Anti-Slavery International…

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  • 26 January
    Debenhams hires former JD Sports director as CEO

    Debenhams hires former JD Sports director as CEO

    Debenhams has hired former JD Sports multichannel director Daniel Finley as its new CEO.  Finley spent 10 years at the sportswear retailer where he was responsible for all multi-channel operations at the group. He was also previously group business development director at the Peacocks Group.  Commenting on his appointment in…

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  • 25 January
    Getir to create 6,000 UK jobs in 2022

    Getir to create 6,000 UK jobs in 2022

    Getir, a rapid grocery delivery app, reportedly expects to create up to 6,000 jobs in the UK this year alone. According to Sky News, the Turkey-based start-up has already created 4,000 jobs in the country, a figure that is expected to rise to 10,000 by the end of 2022. The…

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  • 19 January
    OnBuy reveals new Bournemouth HQ

    OnBuy reveals new Bournemouth HQ

    UK-based online marketplace, OnBuy, has announced a deal for new office space in Bournemouth Town Centre. The move follows what it called an “incredible year of growth”, resulting in a need to scale up its headquarters to accommodate the influx of new employees joining the company. OnBuy has seen its…

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  • 19 January
    In the Style sales rise 22% over festive period

    In the Style sales rise 22% over festive period

    In the Style revealed it has delivered a period of strong growth over the festive period, with total net sales rising 21.5% to £11.2m, or 225.9% on a two-year basis in the run-up to Christmas. In the eight weeks to 31 December 2021, gross order value also increased 41.4% to…

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  • 19 January
    Sage acquires omnichannel retail system Brightpearl

    Sage acquires omnichannel retail system Brightpearl

    Brightpearl, a cloud-native multichannel retail operating system for retailers and wholesalers, has been acquired by The Sage Group, a leader in accounting, financial, HR and payroll technology for small and mid-sized businesses. With the acquisition of Brightpearl, based in Bristol, UK, and Austin, Texas, Sage said it “builds on its…

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  • 18 January
    ASOS set to boost UK economy by £3.8bn

    ASOS set to boost UK economy by £3.8bn

    Asos’ UK GDP contribution will increase by £2bn to £3.8bn in the next three to four years, with plans to reach £7bn turnover which will reportedly “further boost” the company’s impact in the UK, according to its first Economic Impact report. According to the research, conducted by Oxford Economics, Asos’…

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  • 17 January
    Amazon scraps upcoming Visa credit card ban

    Amazon scraps upcoming Visa credit card ban

    Amazon has reportedly announced it will continue to accept Visa credit cards in the UK in a bid to resolve a payment dispute between Amazon and Visa, according to Sky News. Previously, Amazon announced it will no longer accept Visa credit cards as a payment method in the UK from…

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  • 14 January
    Currys lowers profit expectations to £155m amid 10% drop in sales

    Currys lowers profit expectations to £155m amid 10% drop in sales

    Currys has lowered its full year pre-tax profit expectations from £160m to £155m following a 10% drop in sales in the 10 weeks ending 8 January 2022, as a result of “unven” consumer demand and supply disruptions. In the UK and Ireland (UK&I), like-for-like revenues in the quarter decreased by…

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