Comment
Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.
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Mar- 2021 -29 March
Clean Sweep: The great supermarket sustainability drive
For years now, the dangers of plastic to the environment and an impetus to reduce our use of it has been present. The non-biodegradable substance can hang around the environment for hundreds of years after its use, becoming a danger to animals and ecosystems across the world. According to the…
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22 March
Amazon Fresh and the rise of automation in retail
Years ago when someone walked into a shop and emerged without paying, it usually resulted in an arrest and a possible visit to the local magistrate’s court. However, in the digitally-driven 21st Century, this practice has started to be actively encouraged as a means to ease the shopping experience for…
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19 March
Lidl & Aldi – Location, Location, Location
The demise of the high street and the evolution that part of retail is currently experiencing is extremely well documented. But one area that is not so well covered is the rise of Lidl & Aldi and their move towards dominance in the extremely valuable food retail market. This is…
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17 March
Happy Shopping: Bringing a little emotion to ecommerce
Happy shoppers loyally return, they generate more value, they advocate and create more business. It’s the ultimate goal for every direct-to-consumer business. But happiness is a fickle thing, how can a business make every customer happy? Especially in a digital commerce experience that has to deliver at scale? A helpful…
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15 March
No smooth sailing: Omnichannel investment is the key to weathering the storm
A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape. Most notably, the already wavering high street was hit hard…
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15 March
Why retail success depends on clean customer address data
The pivot to online shopping during the pandemic has opened a valuable revenue stream for many retailers. However, to stay competitive in this increasingly online era, retailers must take a step back and consider all aspects of how they can ensure success via this channel. It is imperative to understand…
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12 March
PCI – whose problem is it, anyway?
Remember when the General Data Protection Regulation (GDPR) legislation hit in the UK? Well, it came out in May 2018, and firms are still struggling to come to terms with it. There are big names out there who’ve been hit for six with the big stick that is GDPR –…
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10 March
Choosing the right growth strategy for your e-commerce business
Why growth strategies dictate funding requirements Businesses should think carefully about what the right type of investor looks like for them and what types of investments they should make themselves. The type of investor you work with is best dictated by the amount of funding required and what it’s needed for. Broadly speaking there are two…
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4 March
Integrating Arcadia’s brands into ASOS and Boohoo: Three key steps
Retail is rife with change thanks to the impact of Covid19 on the sector. Unfortunately, in recent months we’ve seen many retailers go into administration or become acquired. One notable example is Arcadia Group. Boohoo recently acquired its Debenhams, Dorothy Perkins, Wallis and Burton brands – and ASOS acquired Topshop,…
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Feb- 2021 -23 February
Demystifying retail marketing: how to get the most out of email
A modern marketer is a master of metrics – and none more so than those in retail. From Funnel Conversion Rates to Marketing Spend per Customer, Customer Acquisition cost to Brand Awareness, Customer Retention to overall ROI – marketers are constantly assessing and fine tuning their strategies based on their…
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