Comment
Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.
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Mar- 2020 -23 March
How retailers can stay successful when face-to-face marketing and selling is affected
As coronavirus spreads, companies are taking preventive measures to try to keep their employees safe. But with these measures, day-to-day business processes – including manufacturing, marketing, and selling – are being put to the test. How are businesses being affected by Coronavirus? Companies are caught in a spiral of uncertainty,…
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23 March
Coronavirus: Lessons learnt from a multinational company operating in China
As the coronavirus crisis deepens, here are some insights from the CEO of supply chain planning software vendor, FuturMaster, on the impact of the virus outbreak and how companies can anticipate and react to such crisis situations based on the lessons learnt from various customers – including one of the…
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20 March
How to perfect a business continuity plan for remote working
Across the globe, millions of employees are being advised to begin distant or home working, but managing and coordinating a remote workforce is unfamiliar territory for many business owners. As companies look to ensure the correct equipment is available for the workforce, it’s crucial that key stakeholders don’t overlook the…
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19 March
What retailers might learn from the streaming industry
Television used to be simple. British viewers only watched the BBC for a number of years until ITV launched in 1955. Sometime later, more choice arrived in the form of BBC2 (1964) and the (then) outrageous upstart, Channel Four (1993). For a very long time, channels were clearly differentiated by…
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19 March
Huge increase in online sales across Italy offers hope for struggling retailers in the UK and Ireland
Global financial markets continue to suffer from the impact of coronavirus, with economists predicting the slowest rate of global growth since 2009. However, the current lockdown taking place in Italy has actually instigated a significant boom in e-commerce sales. With people quarantined at home, and schools, universities, theatres, cinemas, museums,…
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17 March
Bracing for coronavirus’ impact on supply chain and e-commerce
As the coronavirus continues to spread across continents, new ramifications of the deadly outbreak are being revealed daily. Supply chain distribution With the quarantine of Wuhan, China, and more than a dozen other cities in a region known as a manufacturing hub, more than 45 days of manufacturing have been…
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17 March
Rethinking Retail: How to put customers at the heart of your strategy
How can you accelerate your in-store sales? In HappyOrNot’s upcoming webinar, discover the science behind purchasing behaviours, the ways you can increase your conversions by focusing on customer experience, and as a bonus, San Francisco 49ers will share how they have achieved a 98.99% customer loyalty. Key Details: When: March 24th – 15:00…
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16 March
What will the spread of coronavirus mean for businesses?
The serious health concerns brought about by the coronavirus outbreak (officially Covid-19) have been well documented, as nations impose travel restrictions and enter quarantine to tackle the spread. The UK Government recently confirmed that sick employees will receive statutory sick pay from the first day off work, not the fourth,…
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13 March
BT’s boss catches it, markets rebounding, pain medication prices spike
Today I am going to rattle through a wider selection of stories than normal because the spread of the virus is hitting so many sectors hard, with key figures in the business community affected. The markets are recovering some of their losses this morning after having their worst selloff since…
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12 March
How much is too much: when to stop talking to your customer
With the grey and gloomy weather we have been experiencing lately, it may be increasingly hard to imagine the long and bright days of summer. Yet, many retailers are already marketing summer deals and discounts to their customers. Some even started as early as the 21st of January, otherwise known…
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