Zara
This coverage explores Zara’s role and strategy within the UK retail sector, highlighting store operations, product launches, marketing initiatives, sustainability efforts, and leadership decisions. Reporting provides insight into how Zara responds to consumer trends and competitive pressures — offering valuable context for executives, managers, and professionals in fashion, merchandising, and retail operations.
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Apr- 2019 -18 AprilShopping Centres
Kuwait-based investors acquire 50% stake of Intu Derby
Intu properties and Cale Street Investments LP, an investment firm backed by the Kuwait Investment Office, London, have announced the establishment of a 50/50 joint venture for the Intu Derby shopping centre. The real estate investment firm will acquire for cash the 50% interest for consideration which values their share…
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Mar- 2019 -15 MarchClothing & Shoes
Inditex to merge Zara with Zara Home
Inditex is to merge Zara and Zara Home, despite growing the Zara Home brand since 2003. Integration plans have already been implemented in some locations, including St Petersburg, London and Madrid while the brands’ websites will continue to trade separately. For the meantime Zara Home will continue to trade as…
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Feb- 2019 -12 FebruaryAdvice
Gender fluid fashion: Are your stores and colleagues ready to assist?
Fashion retailers are masters at riding the Zeitgeist. So with interest in gender fluidity mushrooming across the globe, it’s no surprise that innovative retailers are reaching out to a growing band of consumers who like their jeans, jackets, tops and trainers to be gender neutral. Statistics reveal that 56% of…
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Nov- 2018 -28 NovemberAdvice
Time to end painful queue, returns and changing room dramas
Zara in the UK introduced self-service in some of its London flagship sites earlier in 2018, as the fashion retailer upgraded its showcase store to highlight its technological and customer service prowess. Its Westfield Stratford City store, in isolation, has been touted as a place where the digital meets the…
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Oct- 2018 -8 OctoberComment
How can boutique window dressing affect in-store visits?
Businesses do some weird and wonderful things to attract people into their store — Zara introduced augmented reality in their front window for example, and Saks Fifth Avenue filled their front window with a litter of puppies. But, things are different in a fashion boutique — the display needs to…
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Sep- 2018 -25 SeptemberAnalysis
The future’s bright, the future’s automation?
Last month high street stalwart Marks & Spencer (M&S) announced plans to overhaul its customer services department with an AI offering. Its new automated system will enable 640 of the company’s stores and 13 of its UK-based contact centres to automatically route voice calls, determine customer intent, transcribe voice calls…
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12 SeptemberHigh Street
Inditex H1 sales surpass €12bn for first time
Spanish fashion retailer Inditex has reported record sales and profits during the first half of the year as revenue surpassed €12bn (£10bn) for the first time. The retailer that owns the Zara, Pull&Bear and Stradivarius brands also posted record profits during the six months to 1 July as net income…
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5 SeptemberHigh Street
Inditex to sell all its brands online worldwide by 2020
Inditex, the Spanish parent company behind brands such as Zara and Pull&Bear, has announced that it will sell products from all of its brands online around the world by 2020, even in countries where it doesn’t have stores. Pablo Isla, Inditex chairman and CEO, made the announcement during a…
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Aug- 2018 -14 AugustAdvice
How to combat growing in-store queues
Recent research from cloud-based platform Qudini reveals that long queues are the largest turn-off for shoppers. Consequently, UK retailers are losing up to £12bn per year with customers becoming frustrated with waiting times, and therefore leaving the store without purchasing. Assuming there’s enough appeal there in the first place to…
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1 AugustClothing & Shoes
Zara unveils new delivery plans to compete with Asos and Boohoo
Zara has announced new delivery plans in order to compete with Asos and Boohoo, the new plans will see it combine its physical and online inventories. The combined inventories will mean items will be shipped from stores, with customers who live closer to stores will be able to get their…
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