Waitrose
This coverage examines Waitrose’s operations, strategy, and position within the UK retail market. Reporting includes store performance, product innovation, supply chain developments, marketing initiatives, sustainability efforts, and leadership decisions. With a focus on commercial impact and competitive strategy, it provides actionable insights for retail executives, managers, and professionals engaged in grocery and premium food retailing.
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Nov- 2020 -4 NovemberLuxury Goods
Fortnum and Mason names new CEO
Fortnum and Mason has named Tom Athron as its new CEO, replacing Ewan Venters in the role. Prior to his appointment, Athron had held the position of chief operating officer at Matchesfashion since May 2018, and previously held a variety of roles at John Lewis Partnership, where he later acted…
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2 NovemberDepartment Stores
John Lewis Partnership launches charity Christmas campaign
John Lewis and Waitrose have announced the launch of a “major campaign” next month which will provide a “lifeline” for at least 100,000 families. The initiative will support the charities Fare Share, which helps those facing food poverty and Home-Start which works with parents who need support. The campaign will…
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Oct- 2020 -30 OctoberNews
Waitrose to hire 1,850 extra Christmas staff
Waitrose has announced it will be recruiting nearly 1,850 additional drivers and pickers for its online delivery service during the busy Christmas season. The combination of both temporary and permanent roles will reportedly help meet the expected “surge” in customer demand for the Waitrose.com service. The positions will cover both…
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23 OctoberNews
Waitrose cuts prices across own-label products
Waitrose has announced it is lowering the prices of over 200 of its most popular own-label products by an average of more than 15%. The cuts follow the John Lewis Partnership’s plan that was announced last week, emphasising to customers its value for money, whilst ensuring that customers felt recognised…
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19 OctoberNews
Waitrose expands Deliveroo grocery service
Waitrose has expanded its grocery trial with Deliveroo in 25 new locations across the UK, reaching 3.1 million households. The original trial was launched in September with five shops, but following increased demand, more locations and shops have now been added. The new trial areas include Winchester, Hereford, Brighton, Glasgow…
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14 OctoberSupermarkets
Waitrose launches first dedicated overseas e-commerce site
Waitrose has launched its first dedicated overseas e-commerce site with customers in the United Arab Emirates now able to order Waitrose products online straight to their homes from Waitrose.ae The new website will home more than 15,000 grocery products with over 2,800 delivery slots available each week, reaching more than…
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5 OctoberSupermarkets
Waitrose eats into Ocado’s market share despite M&S deal
Waitrose has reportedly stolen some online market share from its former partner Ocado in the first few weeks of Ocado’s new joint venture with Marks and Spencer. According to The Sunday Times, in the first two weeks after the launch of Ocado’s new partnership, its weekly online orders dropped from…
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Sep- 2020 -23 SeptemberSupermarkets
Waitrose to remove shrinkwrap plastic from all tinned goods
Waitrose has begun the total removal of shrinkwrap plastic from its own-label tinned grocery products in a bid to axe single-use plastic in its stores. The supermarket trialled the removal of shrinkwrap plastic, used to attach tinned multibuys, last year. Waitrose said that removing this non-recyclable plastic from some of…
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17 SeptemberCoronavirus
John Lewis scraps staff bonus amid £635m pre-tax loss
Department store chain John Lewis Partnership has slashed its staff bonus for the first time since 1953, aftering reporting a £635m pre-tax loss for the half-year period ended July 2020. As result, the Partnership board has confirmed that there will not be a bonus next year given its profit outlook.…
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Aug- 2020 -18 AugustSupermarkets
Grocery growth slows as market eases out of lockdown
The latest grocery market share figures from Kantar show take-home grocery sales growth slowed to 14.4% year on year during the 12 weeks to 9 August 2020. Kantar said the figures show the market is beginning to move away from the “heady heights” of the lockdown period, with a grocery…
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