Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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May- 2023 -10 MayNews
Ikea opens new 452,000 sq ft Dartford distribution centre
Ikea UK has recently opened a new 452,000 sq ft customer distribution centre in Dartford, Kent. This new multi-million pound facility will enable faster, more sustainable home deliveries to customers in London and the southeast of England, according to the group. Located at the former Littlebrook Power Station site near…
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Apr- 2023 -26 AprilClothing & Shoes
New Look axes further head office roles
Four department head roles have reportedly been made redundant at New Look, a month after reports first emerged that 70 head office roles were at risk, according to Drapers. Senior e-commerce trade manager Michelle Dobson, head of accessories, beauty and lifestyle buying Faye Walton, head of IT delivery Pete Mead…
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24 AprilComment
What can retailers learn from grocery stores?
The KPMG consumer pulse survey released recently says that 61% of people will have to reduce non-essential spending, do you agree? We’re finding that customers are definitely more selective about their purchases, obviously because of a lack of available spare funds, particularly when it comes to retail fashion, clothing and…
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18 AprilNews
Bensons for Beds sales rise 9% in Q2
Nationwide bed and mattress retailer Bensons for Beds has reported like-for-like sales for the quarter to end of March rose by 9%, building on the 7% like-for-like sales growth in the previous quarter. Further progress has also been made in its digital offer, with sales over the quarter in the…
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18 AprilHealth & Beauty
Superdrug to invest in 25 new stores
Health and beauty retailer, Superdrug, has announced plans to invest in 25 new stores this year, expanding its bricks-and-mortar retail footprint. It said the venture is expected to create over 570 jobs nationwide, creating a “seamless customer experience” and provide support for high streets and local communities. The investment is…
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17 AprilM&A
Retail M&A deals up 30% since pre-pandemic times, study finds
The number of UK M&A deals targeting retailers has increased by 30% since before the pandemic, with 34 retail M&A deals announced in 2022 compared with 26 in 2019, according to research by international law firm, RPC. This marks only a marginal decline from 35 retail deals in 2021 –…
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12 AprilClothing & Shoes
Sosandar swings to FY profit as revenues rise 44%
Sosandar is set to welcome its first full-year of profitability in what it called a “milestone” year for the group, expecting profits of at least £1.6m, a “substantial” positive swing of £2.2m from the £0.6m loss in FY22. It comes as revenues rose by 44% to £42.5m in the year…
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3 AprilClothing & Shoes
Esprit posts HK$664m FY22 loss
Esprit has reported a loss of HK$664m (£68.4m) as its 2022 revenues decreased to $7.1m (£856m), marking a 15% decline over 2021, according to its results for the period ending 31 December 2022. It said that “the unfavourable economic environment” in Germany and the rest of Europe resulted in a…
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Mar- 2023 -31 MarchPeople Moves
Roberto Cavalli appoints CEO
Italian fashion group Roberto Cavalli has announced the appointment of Sergio Azzolari as its new chief executive officer, who will take up the role on 2 April and report to the board of the luxury fashion brand. Prior to his appointment, Azzolari was CEO of Dsquared2 since 2017, having held…
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29 MarchSport & Leisure
American Golf appoints new CEO
International Leisure Group in conjunction with Endless LLP has announced Nigel Oddy as its newly appointed CEO. Oddy will succeed Gary Favell from 11 April 2023 and assume responsibilities for ILG, including Europe’s leading golf retailer, American Golf. Before joining American Golf, Oddy most recently held the position of interim…
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