Ocado
This coverage analyses Ocado’s performance and strategy within the UK retail and grocery sector, focusing on its technology-driven fulfilment operations, partnerships, financial results, leadership changes, and innovations in online retailing. Reporting helps retail managers and executives assess how Ocado’s model and decisions influence the broader grocery and e-commerce landscape.
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Jan- 2021 -8 JanuaryNews
M&S sees clothing sales slip during festive period
Sales at Marks and Spencer’s retail and home department fell by 25.1% over the holiday period. In a post-Christmas trading update the company described its performance as “robust in the face of volatile Covid headwinds”, with total revenue from the second UK lockdown falling by 40.5%. While sales in M&S’s…
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Dec- 2020 -22 DecemberSupermarkets
Waitrose appoints new trading director
Waitrose has announced the appointment of Charlotte di Cello as the supermarket chain’s new trading director, after a competitive internal and external recruitment process. Cello will join Waitrose on 18 January 2021 from Leon, where she is currently chief commercial officer, and succeed the current trading director, Rupert Thomas, who…
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16 DecemberClothing & Shoes
Ocado has largest pay gap between CEO and staff, report finds
Online grocer Ocado reportedly has the highest pay gap between workers on the shop floor and those in senior level positions, according to a new report by the High Pay Centre. The report found that Ocado’s CEO Tim Stenier was paid £58.7m last year, while his employees made an average…
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10 DecemberNews
Ocado revenue soars following M&S partnership
Ocado Retail has announced that revenue soared by 35% in the 13 weeks to 29 November 2020, driven by a “strong” demand for online grocery as well as a “continuation of a smoothed trading week compared to previous “peaks and troughs”. The average orders per week were also up by…
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Nov- 2020 -4 NovemberDepartment Stores
M&S swings to first loss in 94 years
Marks and Spencer has swung to a pre-tax loss of £87.6m in the half-year ended 26 September, down from the £158.8m profit reported the year before, marking its first ever loss in 94 years of trading as a public company. The group saw its profit plummet by 77% to £61.8m,…
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Oct- 2020 -14 OctoberSupermarkets
Waitrose launches first dedicated overseas e-commerce site
Waitrose has launched its first dedicated overseas e-commerce site with customers in the United Arab Emirates now able to order Waitrose products online straight to their homes from Waitrose.ae The new website will home more than 15,000 grocery products with over 2,800 delivery slots available each week, reaching more than…
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5 OctoberSupermarkets
Waitrose eats into Ocado’s market share despite M&S deal
Waitrose has reportedly stolen some online market share from its former partner Ocado in the first few weeks of Ocado’s new joint venture with Marks and Spencer. According to The Sunday Times, in the first two weeks after the launch of Ocado’s new partnership, its weekly online orders dropped from…
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Sep- 2020 -15 SeptemberOnline & Digital
Ocado sales surge as it praises M&S switch
Online grocer Ocado has revealed it has reported a 52% surge in sales during the third quarter of the year, as it hailed the “successful switchover” to its M&S product range. For the 13 week period ending 30 August 2020, Ocado Retail recorded revenues of £587.3m as it said sales…
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1 SeptemberNews
M&S and Ocado kick-off delivery team-up
Marks and Spencer’s has launched a new partnership with Ocado, with its first deliveries expected to reach customers today (1 September). Around 6,800 products from M&S will now be available to consumers through the online supermarket. According to the retailer, the new venture is expected to benefit from the increased…
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Aug- 2020 -20 AugustComment
How retailers can use feedback during a crisis to strengthen their brand
It’s no secret that the retail industry has been severely affected by Covid-19-related shutdowns and a crumbling economy. Despite non-essential retail being allowed to open its brick-and-mortar stores, there is still much uncertainty about what exactly lies ahead for the sector. Pair this with the pressure of ensuring brand survival…
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