HR
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May- 2021 -21 MayAnalysis
Customer experience differentiation is at the core of retail innovation
The rise of DTC, net-zero commerce, hyper-local shopping, dark stores, same-day (if not, same-15-minutes) delivery, and brand drops mark the…
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11 MayAnalysis
Plastic Packaging Tax revenues should be reinvested in retail
It’s now less than 12 months until UK retailers face paying a new levy on plastic packaging, with this set…
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11 MayOnline & Digital
OnBuy adds raft of new staff members
OnBuy has added 32 new staff members across multiple departments at the firm, as the group continues along its recruitment…
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7 MayAnalysis
How Amazon delivered a smart retail customer experience with a human touch
Competition in modern retail is all about customer experience, and during the pandemic e-commerce and digital retail has accelerated rapidly,…
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Apr- 2021 -19 AprilAnalysis
How retailers can optimise their digital strategies for a post-lockdown world
As we pass the anniversary of the first national lockdown, many retailers are pausing to reflect on how the past…
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9 AprilAnalysis
The aspirin that soothes the returns headache
Are returns the biggest headache for online retailers? Returns are not so great for customers either. If retailers are to…
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8 AprilComment
Why retail store closures don’t have to be bad for business
It is no secret that the retail sector is facing somewhat of a crisis, with a number of leading retail…
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7 AprilAnalysis
Amazon’s here – so what’s the future for UK supermarkets?
Amazon has set its sights on the UK supermarket sector. From the Amazon Fresh initiative to its partnership with Morrisons,…
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6 AprilAnalysis
Retailers’ roles in protecting customers from the threat of fraud
With more than half of retail fraud now cyber-enabled, retailers are under pressure to identify any vulnerabilities across their digital…
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1 AprilAnalysis
How can fashion-tech help the fashion industry work more efficiently?
Nowadays, many startups are setting up fashion tech apps in the retail industry: 3D body scan, data analysis, online recommendation,…
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