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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Wickes has been promoted to the FTSE 250 index following a strong start to the year.

David Wood, chief executive of the Wickes Group stated that it was a “fantastic recognition for all the hard work of its colleagues who do such a great job serving customers and helping the nation feel house proud”.

The news comes after its revenues during the 17 weeks ended 26 April 2025 increased by 6.9% to £533.1m.

This came after strong volume-led sales growth within its retail arm which saw its revenue grow 9.6% to £396.7m in the period.

The group also increased its market share further, with particularly strong performance in building, garden and decorating categories.

Wickes added it has been well positioned to benefit from the warmer weather at the start of this year, which has supported the strong sales performance in retail. For example, in the week of the early May bank holiday, the company had its biggest ever week for sales of compost and top soil.

Looking ahead, the group stated that work was underway to convert four former Homebase stores as part of our plan to open 5-7 new stores in 2025. It has also refitted three further stores in the period and c.80% of the store estate is in the new format.

In a LinkedIn post, Wickes said: “We’re proud as a peacock to announce that, today, Wickes has been promoted to the FTSE 250 index.

“This achievement is a reflection of the stock market’s confidence in our future growth prospects and a testament to the strength of the Wickes customer proposition and balanced business model, that ensures we continue to win market share and deliver our growth plans. Well done and thank you to our amazing Wickes colleagues for making this possible.”

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