Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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Nov- 2021 -22 NovemberHigh Street
Bira launches new online marketplace Neartoo
The British Independent Retailers Association (Bira) has announced the launch of it’s new online marketplace Neartoo. Neartoo aims to provide independent retailers with a new, “cost-effective” way to sell online, helping them build their presence both locally and nationally. The UK-wide platform open to all types of retail is owned…
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Oct- 2021 -12 OctoberHigh Street
John Lewis sees online sales surge to 70% of total sales
John Lewis has revealed it has seen a surge in online sales amid the Covid-19 pandemic with consumers changing the way they shop with online sales accounting for between 60% to 70% of the retailer’s total sales, up from 40% before the pandemic. The report, Shop, Live, Look 202, which…
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4 OctoberSupermarkets
Aldi to hire 1,500 seasonal workers
Aldi has revealed that it will be hiring more than 1,500 people to work in its UK stores on a temporary basis over the Christmas period. The supermarket said it is looking for people to support its permanent colleagues by working on the checkouts, replenishing stock, as well as picking…
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Sep- 2021 -22 SeptemberHigh Street
Abercrombie & Fitch opens Regent Street store
Abercrombie and Fitch has announced it is opening a new store located at 150 Regent Street, in the heart of London’s busiest shopping district. Amenities include fitting rooms containing adjustable lighting and music controls, a phone charging dock, and buttons for customers to alert associates. The store will also offer…
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20 SeptemberNews
JYSK reveals record €4.386bn turnover
JYSK has revealed an all-time high turnover of €4.386bn (£3.754bn) for the financial year from 1 September 2020 to 31 August 2021, an increase of 7%. Figures were boosted by a 43% rise in online sales, in addition to JYSK’s click and collect service where customers order from home and…
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6 SeptemberSupermarkets
Co-op partners with The Original Factory Shop on 30 concessions
Co-op has announced a new partnership with The Original Factory Shop to open 30 concessions inside the convenience retailer’s food stores over the next 15 months. The concessions will sell The Original Factory Shop’s range of bargain-based clothing, electrical and homewares and will also offer a party shop service and…
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Aug- 2021 -17 AugustSupply Chain
Post Office and DPD partner for ‘click and collect’ services
The Post Office and DPD have announced a new partnership that will see parcels delivered directly to its branches for click-and-collect services, opening up its network to external carriers for the first time in its 360-year history. The service will initially be available at around 250 Post Offices this month…
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12 AugustNews
Screwfix Launches Rapid Delivery Service
Screwfix is to launch a rapid delivery service called screwfix sprint that will deliver orders direct to site within 60 minutes. Following a successful trial, Screwfix will begin to roll-out the service, which will “meet the growing demand for speed and convenience from Britain’s tradespeople and DIY customers”. The latest…
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Jul- 2021 -26 JulySupermarkets
Waitrose expands Shell partnership
Waitrose has revealed that up to 800 Shell electric vehicle charging points will be installed in as many as 100 stores across the UK by 2025. As part of the retailer’s plans to grow the partnership, the companies have also reached an agreement to increase the number of Shell Select…
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23 JulyDIY
Homebase to create 300 jobs for young people
Homebase has revealed that it is creating 300 jobs for young people across the UK as the first home and garden retailer to take part in the government’s new Kickstart Scheme. The scheme gives people aged 16-24 the chance to learn new skills, gain “real life” work experience and build…
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