High StreetNewsOnline & Digital

John Lewis sees online sales surge to 70% of total sales

Pippa Wicks, executive director, said the shift to online sales comes as customers have become clearer about what matters to them and their ‘work-life balance has shifted towards life’

​​John Lewis has revealed it has seen a surge in online sales amid the Covid-19 pandemic with consumers changing the way they shop with online sales accounting for between 60% to 70% of the retailer’s total sales, up from 40% before the pandemic.

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