Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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May- 2024 -20 MayNews
Waitrose to open Gail’s bakery in-store
Waitrose Canary Wharf has announced it will become the first location with an in-store Gail’s takeaway bakery. The opening comes a year on from the introduction of dedicated Gail’s bakery areas within 64 Waitrose stores. The bakery is being built in Gail’s unique style and will be 280 sq ft…
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20 MayFeatures
How to revive a struggling business
In recent months and years the retail sector in the UK has faced significant challenges. Amid economic uncertainties, shifting consumer behaviours, and the growing dominance of e-commerce, many brick-and-mortar stores are struggling to stay afloat. Here are a number of steps you can take to help keep your business afloat…
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20 MayClothing & Shoes
New Look to invest £3.3m in 20 Greater Manchester stores
New Look has announced a £3.3m investment to upgrade and improve its stores in Greater Manchester. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate. This will centre around…
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7 MaySupermarkets
Co-op opens new branch in New Romney
Co-op has opened its newest store to serve and support the community in the market town of New Romney, Kent. Located in Littlestone Road, New Romney, the 2,250 sq ft convenience store has created 16 local jobs and includes an in-store bakery, Costa Coffee Express machine, customer car parking, and…
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Apr- 2024 -24 AprilHigh Street
Primark appoints three to advisory board
Primark has appointed Martin Brok, Sona Chawla and Christophe Roussel to its advisory board, according to sources. The trio will work alongside Paul Marchant, Primark CEO and outgoing finance director John Bason. The news follows Associated British Foods announcement of Bason’s departure and the launch of a “newly constituted” strategic…
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23 AprilNews
Today’s news in brief-23/4/24
UK’s grocery regulator is closely monitoring Tesco’s imposition of online supplier fees akin to Amazon. The Grocery Code Adjudicator initiated assurance processes after Tesco’s move to charge extra for online sales last year. Tesco claims rising online operation costs prompted the fee, starting at 12p per branded item and 5p…
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23 AprilHigh Street
Primark launches click and collect amid soaring profits
Primark has revealed that it is launching a new click and collect service to all of its British stores by the end of 2025. It comes as its parent company Associated British Foods (ABF) saw its pre-tax profit jump 37% to £881m for the 24 weeks ended 2 March 2024.…
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19 AprilNews
Today’s news in brief-19/4/24
Wilko, the retailer that faced collapse last September, is back with a revamped click and collect service. After successful trials in Exeter, Luton, and Plymouth, the company is reintroducing its free click and collect option. Customers can now access this service from reopened stores and over 200 collection points through…
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19 AprilHigh Street
Wilko relaunches click and collect
Wilko has relaunched its free click and collect service having successfully completed concept store trials in Exeter, Luton and Plymouth. Customers can use the service from reopened stores and from over 200 collection points via its collection partner, The Range. The company is continuing its store roll out programme with…
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16 AprilClothing & Shoes
Primark lowers prices on hundreds of kidswear items
Primark is lowering prices on hundreds of its essential kids clothing and accessories as the retailer reaffirms its commitment to keeping prices low on kidswear. The move applies to the price points of selected summer essentials and aims to help families make their money go further as they start planning…
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