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Wilko relaunches click and collect
Author: Edward Hands

Wilko relaunches click and collect

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Wilko has relaunched its free click and collect service having successfully completed concept store trials in Exeter, Luton and Plymouth.

Customers can use the service from reopened stores and from over 200 collection points via its collection partner, The Range.

The company is continuing its store roll out programme with recent launches in St Albans and Rotherham and more planned throughout the remainder of 2024.

Alex Simpkin, CEO of CDS Superstores, trading as wilko, said: “We’re getting great feedback as we reopen wilko stores as part of our ongoing roll out programme. We’re also getting lots of requests from loyal customers asking when their town or city will be next.

“This latest addition to wilko.com means we can make products available immediately in over 200 new locations so busy customers and their families can easily get the things they need for their home and garden jobs.”

This news comes after the company collapsed in September last year, with many of its stores being sold to Poundland and B&M.

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