Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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Jan- 2019 -15 JanuarySupermarkets
Booths posts festive sales boost and profit increase
High end supermarket group Booths has reported a “strong” growth in sales over the Christmas period as well as an increase in profit. In the three weeks to 5 January 2019, the company saw a 3.3% increase in sales and a 4.5% year-on-year uplift in profits. The retailer said its…
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4 JanuaryComment
Carnage on the shop floor
The pressure on the retail sector has been a consistent staple for investors since the end of the financial crisis, partly as a result of changing shopping habits but also down to rising costs and outdated business models. This has been no better illustrated by the way UK consumers behaved…
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Dec- 2018 -6 DecemberEconomy
UK customers to boost retailers with £420 festive spend
New Christmas trading analysis from PwC has suggested UK shoppers are preparing to spend an average of £420 on Christmas presents this year. Those in the 35-44 year age bracket are expected to shell out the most with a £522 spend, and shoppers in Scotland will have the highest average…
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4 DecemberDepartment Stores
‘Tax the internet for the good of the high street’, Mike Ashley tells MPs
Sports Direct owner Mike Ashley has said online businesses should be taxed 20% in as soon as six months to save the majority of high street retailers and avoid closures. Ashley appeared in front of MPs at the House of Commons yesterday (3 December) after demanding to meet them in…
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Nov- 2018 -12 NovemberAdvice
How high street retailers can make it as ‘bricks and clicks’ companies
Next year Amazon is set to celebrate its 25th birthday, although much of the high street won’t be joining the party, with an estimated 38,900 UK retail jobs being lost or affected this year alone. The roll call of businesses that have entered administration, from House of Fraser to Poundworld…
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Oct- 2018 -19 OctoberShopping Centres
Westfield London named UK’s top shopping centre
Westfield London has been named the UK’s best performing shopping centre according to new research. The research by GlobalData also placed Westfield’s Stratford City in second and Bluewater in third. The shopping centres were ranked on performance (footfall, sales, turnover, dwell time), potential (shopper spending and five year forecasts), provision…
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Sep- 2018 -24 SeptemberComment
What’s the secret of the forecourt store?
While the struggles facing the retail sector have been widely reported over recent months, it seems forecourt stores are bucking the trend. However, with petrol sales in decline in the move to greener motoring, is their success sustainable and what might the forecourt store of 2040 look like? At a…
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14 SeptemberAnalysis
The new Debenhams branding might be ‘joyous’ – but is the in-store experience?
This is a pivotal moment for department stores. The ongoing House of Fraser (HoF) crisis has shown the perils of not keeping up, and just this week former giant John Lewis revealed an incredible 99% dip in profits. It’s a stark warning – but it has also opened up an…
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Aug- 2018 -20 AugustAdvice
Is your omnichannel strategy costing or saving you money?
For retailers that operate both online and physical stores, an ongoing challenge is to find a way to compete directly with online-only competitors. The latter has increasingly been flexing their muscles as traditional High Street chains come under more and more financial pressure, leading to some high-profile collapses and reshuffles…
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14 AugustDepartment Stores
Mike Ashley plans to keep 80% of House of Fraser stores open
Sports Direct owner Mike Ashley has vowed to keep 80% of House of Fraser’s stores open, after he saved the department store chain from administration in a £90m buyout last week (Friday 10 August). When the department store entered a CVA in June, it planned to shut 31 of its…
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