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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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High end supermarket group Booths has reported a “strong” growth in sales over the Christmas period as well as an increase in profit.

In the three weeks to 5 January 2019, the company saw a 3.3% increase in sales and a 4.5% year-on-year uplift in profits. The retailer said its traditional Christmas range proved particularly popular, with its turkey and trimming products seeing a record 10% increase in sales.

Its click and collect service delivered a 15% growth and 25% uplift in sales over the new year period.

Chair and chief executive Edwin Booth said: “Booths performed very well in a highly competitive market over Christmas. We focused on offering the very best traditional Christmas food and drink with flair and purpose.

“Customers trust Booths for quality, service, knowledge and our commitment to finding the very best suppliers. I’m delighted with our Christmas performance and the positive momentum that we are achieving throughout the business.”

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