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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Westfield London has been named the UK’s best performing shopping centre according to new research.

The research by GlobalData also placed Westfield’s Stratford City in second and Bluewater in third. The shopping centres were ranked on performance (footfall, sales, turnover, dwell time), potential (shopper spending and five year forecasts), provision (leisure facilities, loyalty schemes and click and collect) and meeting shopper expectations.

Intu’s Trafford Centre and Lakeside placed fourth and fifth respectively, in the survey which was the “first research of its kind”. According to the new research the UK’s top 50 shopping centres make up £17.4bn of shopper spending. GlobalData identified Intu Watford, Edinburgh St James, Intu Lakeside and Intu Trafford Centre as “growing centres”.

GlobalData retail consulting director, Joseph Robinson, said: “The top three shopping centres are located in London and the South East, geographically the top 20 rankings paints a picture of excellent shopping centre provision across the UK.’’

The report also noted that Axiom in Yorkshire was the only brand new major shopping centre opening in the next five years. The new shopping centre planned to open in 2021, claims it will offer a “multi-channel, multi-sensory” experience.

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