Artificial Intelligence
This coverage examines the role of artificial intelligence in the UK retail sector, focusing on how AI shapes customer experience, supply chain optimisation, workforce efficiency, and data-driven decision-making. Reporting highlights practical applications, strategic investments, and emerging technologies, offering insights for retail executives, managers, and professionals exploring innovation and competitive advantage through AI.
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Oct- 2019 -2 OctoberComment
5G will transform the retail experience
We’ve all heard about the rollout of the 5G mobile network and what it will mean for us as consumers, like almost instantaneous download speeds and ultra-reliable network connectivity. For businesses, the potential of 5G opens doors to revolutionary changes that will transform British industries. According to research, 5G could…
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Sep- 2019 -6 SeptemberAdvice
The festive season survival guide
As the uncertainties caused by the likes of Brexit, PSD2 and strong customer authentication swirl around retailers, life still presents its certainties: death, taxes and the mad rush produced annually by the approaching Christmas shopping season. No doubt the festive season is a positive for retailers, a spike in orders…
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Aug- 2019 -21 AugustAnalysis
How food retailers can capitalise on AI’s potential
The grocery sector is preparing for a period of unprecedented disruption as food retailers battle to discover new sources of value for consumers. Focusing on the fundamental aims of improving customer service, loyalty and integration of digital and real-life experience, retailers are seeking out ways to better understand shoppers’ buying…
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19 AugustAdvice
Retail versus digital – can’t we all just get along?
There’s no doubt about it – consumer behaviour has, without question, been one of the main drivers that has contributed to the volume of store closures that we’re seeing now more than ever before. And in some ways, this ‘shift in consumer behaviour’ is to blame for the ‘bricks versus…
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Jul- 2019 -5 JulyAdvice
Why retailers should consider implementing AI
Artificial Intelligence (AI) along with other digital technologies has fully changed the retail landscape forever because it is enabling new and exciting opportunities, the likes of which have never been seen before. AI is enabling an end-to-end service to customers, meaning those retailers which haven’t already should fully consider implementing…
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Jun- 2019 -26 JuneAdvice
How technology has boosted the retail supply chain
In today’s world of digital marketing and both on and offline competition, technology is growing in importance for retail businesses. But how has it affected the supply chain specifically? Read on as we explore how technology has transformed and helped businesses maximise their supply chain efficiency, including making deliveries speedier…
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3 JuneAdvice
Why retailers should add automation to their contact centres
In the face of a struggling UK high street, retailers need to do whatever they can to boost sales and draw in customers. Many have already turned to emerging technology like Artificial Intelligence (AI) to help grow online purchases in the face of plummeting in-store sales, and this is a…
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May- 2019 -15 MayComment
How AI-powered robots are transforming the retail world
AI-powered robots are transforming traditional warehouses into smart ones, enabling teams to fulfill orders more efficiently, reduce manual lifting and improve stock control. Now they promise to do the same for retail, says Red McKay, of Bossa Nova Robotics. The world’s biggest and most successful manufacturing, warehousing and e-commerce firms…
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10 MayAdvice
How to put the consumer first in modern digitally disrupted retail space
The retail industry has changed drastically over the last 12 months. The failure of retail brands like Toys R’ Us and BHS are just the most recent reminders that digital disruption continues to take its toll on the unprepared. The way we are shopping has changed, as have our expectations…
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Apr- 2019 -10 AprilAdvice
Are security cameras the future of retail?
Ask somebody what they immediately think about when someone mentions CCTV and their mind often jumps to the idea of; being watched, invasion of privacy or even the phrase ‘Big Brother’. The tussle between security over privacy remains, but there are new benefits that may be changing the balance in…
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