Artificial Intelligence
This coverage examines the role of artificial intelligence in the UK retail sector, focusing on how AI shapes customer experience, supply chain optimisation, workforce efficiency, and data-driven decision-making. Reporting highlights practical applications, strategic investments, and emerging technologies, offering insights for retail executives, managers, and professionals exploring innovation and competitive advantage through AI.
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May- 2022 -4 MayComment
How retail can go hyper-personal
Offering tailored experiences to customers has been a goal for retailers for years. It’s not hard to see why one in five consumers who expressed an interest in personalised products or services are willing to pay a 20% premium. Delivering the expected But it’s not just about the opportunity. Increasingly,…
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Feb- 2022 -23 FebruaryNews
H&M launches its first STEM programme in the UK
H&M has announced its first STEM (science, technology, engineering and maths) programme will launch in February 2022, in the UK, in partnership with not-for-profit charity Stemettes. The brand said focus of the programme will be ‘sustainability and style’, with participants exploring STEM’s contribution to a more sustainable fashion future through…
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21 FebruaryOnline & Digital
Wayfair strengthens technology leadership team
Wayfair Inc. has announced that Ashwin Rao has joined the company as chief science officer, and Niraj Nagrani as vice president of global supplier marketplace, pricing, catalogue and merchandising technologies. Both leaders will report to Wayfair’s incoming chief technology officer, Fiona Tan, and they join Wayfair’s bench of technologists across…
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Jan- 2022 -27 JanuarySupermarkets
Ocado unveils new suite of ‘game changing innovations’
The Ocado Group has announced a new suite of “game-changing” innovations for its proprietary Ocado Smart Platform (OSP) to help it compete with its rivals for rapid grocery delivery. The latest innovations include: the “world’s lightest and most efficient” grocery fulfilment bot; “dramatically lighter” grids; robotic arms that pick groceries…
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Nov- 2021 -16 NovemberComment
Why data activation is the secret to a successful Black Friday
As economies reopen and consumers adjust to post-crisis life, marketers face an ongoing period of change. Nevertheless, 2021 looks set to be a big year for holiday shopping. With consumer confidence reportedly at its highest level since 2008, it feels like, after the challenges brought by Corona, there is everything…
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Aug- 2021 -9 AugustAdvice
Retail in the age of data: What we can learn from Netflix
Have you ever wondered how Netflix ‘knows’ which movies to recommend? Or how does the entertainment giant choose themes for some of the most popular productions in the film industry? Data. Data. And some artificial intelligence (AI) – that would be the answer in a nutshell. Data lies at the…
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Jun- 2021 -11 JuneAnalysis
The embedded finance revolution in retail
The retail sector is in the midst of a huge digital transformation. From digital wallets and savings accounts, to frictionless payments and lending, an ever-increasing number of non-bank businesses are beginning to welcome embedded finance as part of their service. Having already disrupted banking, embedded finance serves to bridge the…
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Feb- 2021 -17 FebruaryAdvice
How retailers can succeed in the era of anonymised digital marketing
As we peer out of the fog of Covid, and look towards a time when we can emerge from Lockdown in the weeks ahead, it is clear the retail outlook has altered dramatically forever. Many titans of the past few decades have collapsed and the genie is fully out of…
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5 FebruaryAdvice
Two common AI powered frauds – and what you can do to stop them
When put to use for good, automation and artificial intelligence provide powerful ways to help businesses become more efficient and more powerful. Smart machines, for instance, are paving the way for significant growth in the retail sector. But with that potential comes risk. For the very same reasons businesses are…
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Nov- 2020 -11 NovemberAdvice
AI is the key to closing the expectations-reality gap in home delivery
Online spending was forecast to overtake high street sales this Christmas, even before the announcement of a second lockdown. But the pandemic hasn’t transformed the way we shop, it has merely accelerated the rise of e-commerce. That’s because, when executed properly, it’s a very satisfying way to shop for a…
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