Marks and Spencer
This coverage analyses Marks and Spencer’s strategy, performance, and influence within the UK retail market. Reporting highlights store operations, product innovation, online developments, financial results, marketing campaigns, and leadership changes. With a focus on commercial impact and competitive dynamics, it offers insights for professionals managing grocery, fashion, and homeware retailing at scale.
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Oct- 2025 -2 OctoberDepartment Stores
John Lewis appoints new chief people officer
The John Lewis Partnership has announced the appointment of Helen Webb OBE as its new chief people officer, joining the partnership on 24 November. Webb was most recently chief people officer at WHSmith, supporting the business through large scale employee changes, and prior to that was chief people and services…
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Sep- 2025 -24 SeptemberEntertainment
The Entertainer to open first outlet store at Dalton Park
Toy retailer The Entertainer will open its first outlet store at Dalton Park in County Durham on 4 October. The 2,000 sq ft shop will stock toys and games from brands including Lego, Barbie and Paw Patrol, alongside the retailer’s Early Learning Centre and Addo private label ranges. The opening…
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24 SeptemberPeople Moves
M&S appoints former Asos exec as transformation director
Marks and Spencer has announced the appointment of former Asos managing director, Jag Weatherley, as transformation director for its fashion, home and beauty business. Weatherley, who will take up the role in January 2026, joined Asos in 2012 as head of merchandising and went on to hold a series of…
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17 SeptemberSupermarkets
Total till sales rise 4.1% amid back to school rush
Total Till sales at UK supermarkets grew (+4.1%) in the last four weeks ending 6th September 2025, up from the +3.7% recorded in August, signalled by the end of Summer holidays as shoppers shifted focus to back to school items and preparations for Christmas celebrations. According to the latest data…
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12 SeptemberSupermarkets
M&S tech chief steps down months after £300m cyber attack
Marks and Spencer’s chief digital and technology officer, Rachel Higham, has reportedly stepped down from the role less than 18 months after joining from BT, according to Sky News. News of Higham’s departure comes after an internal memo to staff, which was circulated yesterday (12 September) said she was “stepping…
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11 SeptemberNews
Ocado revenues jump 15.5% as customer orders increase
Online supermarket Ocado Retail has reported a 15.5% rise in revenues for the 70 weeks to 6 April and an improvement in profitability after increasing its customer base and order volumes in the past financial year. As a joint venture between Ocado Group and M&S, the online retailer’s extended reporting…
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5 SeptemberHigh Street
M&S launches first stoma underwear for men
Marks and Spencer has become the first UK high street retailer to sell stoma underwear for men, with a new line of trunks designed to provide comfort and support for those living with a stoma. The retailer said that more than 200,000 people in the UK currently live with a…
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4 SeptemberPeople Moves
Mulberry appoints first chief customer and digital officer
Mulberry has appointed Tom Burrow to the newly created role of chief customer and digital officer as the luxury brand continues efforts to revitalise its business. Burrow joins from End Clothing, where he was chief digital officer from 2022 to 2025. He previously also spent two years at Reebok, first…
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3 SeptemberPeople Moves
John Lewis appoints former Tesco exec as Waitrose MD
The John Lewis Partnership has appointed Tom Denyard as the managing director of Waitrose. Denyard moves from Tesco, where he has held a number of senior roles including managing director of Tesco Online, CEO of Tesco Mobile and COO of Tesco stores in Malaysia. He also held various positions in…
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Aug- 2025 -26 AugustSupermarkets
M&S launches first resale service through Ebay
Marks and Spencer (M&S) has launched its first resale service for clothing, footwear and accessories on Ebay. The retailer said the partnership will allow customers to trade in M&S items they no longer wear, and create a new medium to shop for M&S items. Customers will be able to complete…
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