Online & Digital
The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Apr- 2018 -19 April
Woman charged £930 for 11p Banana in Asda online typo disaster
Asda has apologised after a woman attempted to buy a banana for sale on it’s online shop priced at £930.11 rather than the intended price of 11p. The lady had assumed it was just a typo until her credit card company’s fraud prevention team texted her to say her bill…
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19 April
Amazon and Not on the High Street condemned by MPs for mis-selling faux fur
Online retailers Amazon and Not on the High Street have been told they must do more to stop the sale of faur fur items which actually contain real fur. The Environment, Food and Rural Affairs Committee (EFRAC) launched an investigation in February, looking into UK retailers regarding the mis-selling of…
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18 April
Wish.com reprimanded for penis advert on video games aimed at children
Online retailer Wish.com has been displaying an advert showing an animation of a cartoon penis being put in an extender strap sold on the website, on video game apps aimed at children. This represents the third time in five months that the US company has been found to have breached…
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18 April
Retailers miss out on £18k a year through ‘surf and turf’ shopping trend
New research by Barclaycard has revealed that UK shoppers each abandon an online basket worth an average of £29.37 every month. Furthermore, many vendors are missing out on the data or insights they need to tackle the online conversion challenge. The study found shoppers are more fickle when buying online…
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17 April
Amazon forced to remove children’s ‘enjoy cocaine’ clothing range
Amazon have been forced to withdraw controversial baby and children’s clothes adorned with the slogan ‘enjoy cocaine’. The clothes were modelled by babies and children in the listing and the slogan was placed on t-shirts, bibs and babygrows. The listing received a strong reaction on Facebook with Amazon’s UK Facebook…
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13 April
Retailers ‘need to invest in visualisation technology’ to boost online sales
Almost half of shoppers would spend more online if there was technology that helped them visualise and understand how products work without having to go in store, according to new research. The survey of 1,000 shoppers, conducted by full service e-commerce agency, PushON, found that 45% of people would be…
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11 April
Shop Direct closes three warehouses, 1,992 jobs affected
Digital retailer Shop Direct has announced that it will be closing three major warehouses across Manchester. The move will impact 1,177 permanent Shop Direct staff and 815 agency staff. Redundancies are anticipated as a result of the site closures. Shop Direct reviewed its fulfilment sites at Shaw, Little Hulton and…
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4 April
Amazon reprimanded by watchdog over ‘misleading’ ads
Four adverts by Amazon have been banned after the Advertising Standards Authority (ASA) said they were “misleading”. In a series of TV adverts in July last year, Amazon promoted items such as a laptop gaming monitor, TV and an electric toothbrush with savings of over £300 on their RRP. The…
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3 April
Trump Twitter attack causes Amazon share slump
Shares in online retail giant Amazon have fallen 6% after Donald Trump attacked the firm over the pricing of its deliveries and its apparent reliance on the United States Postal Service. In a tweet on 2 April 2018 Trump accused Amazon of not paying enough tax, making the postal system…
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Mar- 2018 -28 March
Online retail orders on the up
Online retail delivery order volumes were up 7% year-on-year in February, according to the latest data from the IMRG MetaPack UK Delivery Index. The month-on-month drop from January in terms of volume was expected, though the 21% decline was sharper than it has been over recent years. This sharp drop…
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