Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Apr- 2020 -29 April
Online sales reach 10% of all UK grocery spend amid Covid-19 lockdown
The share of all grocery sales made online reached 10% in the last four weeks ending 18 April 2020, according to new data from Nielsen. According to the data benchmarking firm, this is a rise from the 7.5% total recorded at the end of 2019, as UK shoppers opted to…
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22 April
Boohoo reports 54% rise in pre-tax profits in FY results
Online fashion retailer Boohoo has reported a 54% rise in pre-tax profit to ยฃ92.2m compared with ยฃ59.9m last year. In its full year results ended 29 February 2020, Boohoo reported a 44% increase in revenues to ยฃ1.2bn compared with ยฃ857m in the same period in 2019. Gross profit increased by…
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9 April
Naked Wines forecasts ยฃ200m rise in sales amid coronavirus pandemic
Wine specialist Naked Wines has reported โgood momentumโ in its performance as it forecasts a ยฃ200m rise in its full-year revenues amid the coronavirus pandemic. The company, which operates internationally, said it has seen โstrong demandโ for its products through its online channel and has invested aggressively in new customer…
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8 April
Asos reports 25% drop in sales amid Covid-19 crisis
Online retailer Asos has reported a 25% decrease in group sales over past three weeks as the UK battles the Covid-19 pandemic, despite a 21% increase in revenues to ยฃ1.6bn in its half-year results. In the six months to 29 February 2020, Asos also reported a 21% increase in retail…
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Mar- 2020 -31 March
Online sales see mixed result during first week of lockdown
During the first week of the new pandemic guidelines, online retail sales growth was down -2.2% year-on-year (YoY), according to the latest IMRG Capgemini Online Retail Index. Though fairly flat, IMRG said the result concealed a โmuch more tumultuous pictureโ at a category level. One of three standout categories, last…
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30 March
Beaverbrooks closes website and warehouse operations
Beaverbrooks has closed its website and warehouse operations until further notice. Anna Blackburn, managing director at Beaverbrooks, said the company made the โdifficult decision” to close its website and warehouse operations to “protect” its colleagues, their families and the wider community. She added: โAs a family owned business, the safety…
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13 March
Amazon tells employees to work from home
Amazon has told all of its employees to work from home for the rest of March amid the coronavirus outbreak.ย Speaking to CNBC, the retail giant said it is now encouraging all employees who can work from home to do so, in order to enforce social distancing and โlessen the…
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Feb- 2020 -18 February
Amazonโs Jeff Bezos pledges $10bn to tackle climate change
Amazon boss Jeff Bezos, the worldโs richest man, has pledged $10bn (ยฃ7.7bn) to help fight climate change. Taking to Instagram to announce the news, Bezos revealed he will be launching the โBezos Earth Fundโ that will look help finance scientists, NGOs and activists in their work to โhelp save Earthโ.…
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18 February
Amazon hit by 600 warehouse accidents in past three years, GMB claims
Amazon warehouses have been hit by more than 600 โserious injuries or near missesโ in the past three years, a GMB investigation has found. According to the union, the figures are the result of Freedom of Information Act requests submitted by GMB to local authorities across the UK. GMB said…
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6 February
OnBuy secures ยฃ3m investment
OnBuy announced it has secured a ยฃ3m investment from VC fund Fuel Ventures after receiving โnumerous investment offersโ.ย The online retailer said the investment would โdoubleโ its workforce and sees the group expand into 20 countries, including the US, Canada and Australia by the end of the year. As well…
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