Online & Digital
The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Nov- 2019 -19 November
AO World closes Netherlands arm amid losses of £6.2m
AO World has reported an underlying loss of £6.2m compared to £5.4m last year, resulting in the business to pull out of The Netherlands, less than four years after its launch. The online electricals retailer’s half year report for the period ending 30 September stated a statutory pre-tax loss of…
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14 November
Nike cuts ties with Amazon amid increased focus on direct-to-consumer
Sports fashion retailer Nike has cut ties with online retail giant Amazon and will no longer sell its products on the platform, as it increases its focus on direct-to-consumer sales. In a statement, the retailer said that as part of Nike’s focus on “elevating consumer experiences” through more direct, personal…
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Oct- 2019 -25 October
Amazon Q3 profits fall 25% amid rising shipping costs
Online retail giant Amazon has reported a 25% fall in Q3 net income to $2.1bn (£1.6bn) despite a 24% increase in sales to $70bn (£54.5bn), as rising shipping costs dented its bottom line. For the three month period ending 30 September Amazon said its shipping costs surged 46% to $10bn…
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23 October
Online retail sales drag in September
Online sales grew by a marginal 0.6% year-on-year in September, according to the latest IMRG Capgemini Online Retail Index. The firm said that despite the “extended period” of challenging results, September’s figures failed to match the already low six and 12-month rolling averages (respectively +2.3%, +5.3%), and plummeted well below…
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17 October
UK shoppers wasting £641m a year not returning unwanted goods
As much as £641m is being wasted each year from shoppers buying online goods they don’t want and failing to return them, according to a new report from marketing agency Gekko. The survey of 2,000 UK adults conducted by One Poll on behalf of Gekko revealed that 27% of respondents…
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16 October
Asos profits nosedive 68% in full-year results
Online fashion retailer Asos has reported a 68% decrease in profits before tax to £33.1m, during the year to 31 August 2019. The retailer said the decrease was the result of transition costs of £45m during the period, up £20m on the prior year reflecting a “substantial” amount of one-off…
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16 October
New PSD2 measures could see one third of shoppers abandon purchases
One-third (32%) of European consumers say they would rather cancel their online purchase and go elsewhere than go through the new verification measures PSD2 will require for some transactions, a study has found. The survey of 2,000 consumers and 200 retailers conducted by e-commerce solution provider Riskified, also found that…
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14 October
Notonthehighstreet sees operating profits double in full-year results
Online gifts retailer Notonthehighstreet saw its operating EBITDA profits increase to £3.1m in 2019, from £1.7m the previous year. The retailer said this was the result of a “more targeted marketing strategy”, and it reported an improved performance in the second half of the year. It said total sales were…
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9 October
Toys R Us partners with Target to relaunch website
Collapsed toy retailer Toys R Us has relaunched online after its owner TruKids announced a partnership with American retail giant Target to help power its e-commerce offering. Target’s toy assortment, digital capabilities and fulfillment services allows Toys R Us to have an online presence as it prepares to launch a…
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Sep- 2019 -25 September
Boohoo revenues spike 43% in half-year results
Online clothing retailer Boohoo has seen its revenues skyrocket by 43% to £564.9m for the six months to 31 August 2019. This was a result of “strong momentum” across the business, driving revenue growth in all of its brands and in all key focus territories. The group added it is…
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