Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Oct- 2020 -13 October
UK Flooring Direct continues โrapidโ expansion
UK Flooring Direct has opened a new warehouse and offices following the continued positive performance of the business throughout lockdown.ย The online flooring retailer announced it has moved to a 54,000 sq ft unit on Prologis Park in Coventry. The relocation is part of the firmโs plan to see 70…
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9 October
N Brown grows retail team with appointments
N Brown Group has expanded its retail team following the appointment of Sarah Welsh as CEO. Shailina Parti has joined the digital clothing retailer as the group buying director, joining from Jigsaw Clothing. Neil Hendy has been appointed as group design director, who joins from senior design roles at Coast…
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8 October
Very Group revenue tops ยฃ2bn for first time
The Very Group has announced a return to profit as group revenue rose by 2.9% in the full-year to top ยฃ2bn for the first time in its history. The group reported a pre-tax profit of ยฃ48m and underlying EBITDA of ยฃ264m, both of which included coronavirus-related costs. Very.co.uk retail sales…
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8 October
Ebay UK to launch ‘Pay As You Go” scheme
Ebay UK is set to launch the โPay As You Goโ scheme for start-ups, in response to the economic downturn resulting from Covid-19. From 9 October, the e-ecommerce site will remove all fees for first time sellers for their first 100 sales each month and fees will be โsignificantlyโ reduced…
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7 October
AO opens third warehouse in four months
Online electricals retailer AO is opening its third warehouse in four months. The Stoke-on-Trent site will add 275,000 square feet of warehouse space to their distribution portfolio. AOโs fifth warehouse in total will also create 120 new jobs in the Staffordshire area, part of the companyโs nationwide recruitment drive of…
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7 October
Sosander continues sales momentum post-lockdown
Sosander has maintained trading momentum in its latest half-year of trading, according to its interim trading update for the six months ended 30 September. The Cheshire-based online retailer saw revenues rise following the lockdown period and the business revealed a 52% in turnover of ยฃ4.3m for the period. Sales momentum…
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5 October
Very Group appoints digital customer experience director
The Very Group has appointed Paul Hornby as the companyโs digital customer service director. Hornby is set to rejoin the online retailer from Matalan in January 2021, having been Veryโs head of Commerce and head of Transformation. In his new role, Hornby will work towards giving customers an accessible mobile…
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Sep- 2020 -30 September
Studio reveals strong autumn retail performance
Studio Retail Group has reported strong retail trading in the early weeks of its autumn season, with gifting and early Christmas ranges performing well. The companyโs product sales have grown by 30% in the six weeks since the announcement of its full year results on 24 August.ย First half product…
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15 September
Ocado sales surge as it praises M&S switch
Online grocer Ocado has revealed it has reported a 52% surge in sales during the third quarter of the year, as it hailed the โsuccessful switchoverโ to its M&S product range. For the 13 week period ending 30 August 2020, Ocado Retail recorded revenues of ยฃ587.3m as it said sales…
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10 September
Online sales soar at Dunelm
Dunelm pre-tax profit fell by 13.3% to ยฃ109m in the full-year ended 27 June 2020, while total sales were down by 3.9% in the period, reflecting the impact of Covid-19.ย Before the crisis hit, however, total sales increased by 6.8% in the eight months to February, supported by an 8.8%…
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