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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโ€™s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ€” helping professionals stay ahead in an increasingly connected marketplace.

  • Feb- 2021 -
    25 February
    Ebay announces support package for retail businesses

    Ebay announces support package for retail businesses

    Ebay has announced a three-year multi-million pound support package for retail businesses owned by disadvantaged communities in the UK. The โ€˜Ebay for Changeโ€™ programme will set out to create jobs and opportunities in the retail sector, which has been hit hardest by the pandemic. The new venture, in partnership with…

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  • 25 February
    Amazon tops annual list of global retailers with $1.63tn market cap

    Amazon tops annual list of global retailers with $1.63tn market cap

    Amazon has topped the list of the top 25 global retailers with a ยฃ1.15bn ($1.63tn) market cap for the year ending 31 January 2020, according to data from TradingPlatforms.com. The online retailer has benefitted from the Covid-19 pandemic as consumers have shifted to buying products and services online. E-commerce site…

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  • 22 February
    More than half of retailers are ‘resistant’ to digital progress

    More than half of retailers are ‘resistant’ to digital progress

    More than half of retail industry C-suite executives, directors and senior managers (51%) are โ€œresistantโ€ to digital progress, according to a new survey by Sigma Dynamics. The firmโ€™s โ€˜Connected Enterpriseโ€™ report, commissioned in partnership with applied futurist Tom Cheesewright, revealed that retailers are skeptical about the benefits of implementing new…

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  • 22 February
    Asos relaunches Topshop online following sale

    Asos relaunches Topshop online following sale

    Asos has officially relaunched Topshop on its website after acquiring the high street fashion retailer for ยฃ295m earlier this year from Sir Phillip Greenโ€™s Arcadia Group. On the online retail platformโ€™s homepage, a message to consumers reads โ€œTopshop is now a part of Asosโ€, reminding customers to โ€œstay tunedโ€ for…

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  • 18 February
    Moonpig expects FY revenues to double amid Valentineโ€™s boost

    Moonpig expects FY revenues to double amid Valentineโ€™s boost

    Moonpig has announced it expects revenues for the financial year ending 30 April 2021 to approximately double to ยฃ173m. The online retailer said it saw a โ€œsignificant increase” in demand during the first half of the year, which has continued through Q3 with it recording its โ€œstrongest everโ€ trading week…

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  • 18 February
    Zalando welcomes new shareholders

    Zalando welcomes new shareholders

    Zalando has acknowledged its support of Kinnevikโ€™s decision to distribute all its shares in the retail platform to its investors. This move comes ten years after the Swedish investment companyโ€™s first investment in the leading European retailer and will allow Kinnevik shareholders to become direct shareholders in Zalando. Throughout 2020,…

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  • 16 February
    Ebayโ€™s sale of Gumtree sparks concern by CMA

    Ebayโ€™s sale of Gumtree sparks concern by CMA

    The Competitions and Markets Authority (CMA) has raised concerns that Adevinta’s anticipated ยฃ6.5bn purchase of Gumtree from Ebay could lead to higher prices and less choice for consumers. Adevintaโ€™s Shpock and Ebay Classified Groupโ€™s (eCG) Gumtree, both operate online classified advertising platforms in the UK which allow people to buy…

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  • 16 February
    Virgin Wines set to float ยฃ100m for next month

    Virgin Wines set to float ยฃ100m for next month

    Virgin Wines has announced plans to float on the London Stock Exchange for around ยฃ100m. The online wine retailer is known for its โ€œaward-winning and largely exclusive premium winesโ€ through its premium subscription based service for customers. The company was founded in 2000 as part of the Virgin Group owned…

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  • 16 February

    Amazon infiltrated by fake review sites, Which? report finds

    A Which? investigation has uncovered a โ€œthrivingโ€ industry of review manipulation businesses targeting Amazon, despite ongoing measures to combat fake reviews on its platform. Amid growing competition between sellers, Amazon, which sold an estimated $295bn (ยฃ212bn) worth of products worldwide in 2020, has seen a rise in sellers โ€œturning to…

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  • 16 February
    Almost half of consumers shift to online shopping due to covid-19

    Almost half of consumers shift to online shopping due to covid-19

    Almost half of consumers (46%) in 2020 made an online purchase that would have previously been made in-store amid the Covid-19 pandemic. According to a new report by Retail Economics and Natwest, online sales in the retail sector saw five years of growth in just 12 months in 2020 as…

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