High StreetOnline & Digital

Almost half of consumers shift to online shopping due to covid-19

According to a new report by Retail Economics and Natwest, online sales in the retail sector saw five years of growth in just 12 months in 2020 as restriction and lockdowns have shifted consumer spending to online, and away from physical stores

Almost half of consumers (46%) in 2020 made an online purchase that would have previously been made in-store amid the Covid-19 pandemic.

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