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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโ€™s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ€” helping professionals stay ahead in an increasingly connected marketplace.

  • Jul- 2021 -
    29 July
    Very transfers fashion returns to East Midlands fulfilment centre

    Very transfers fashion returns to East Midlands fulfilment centre

    The Very Group has completed the migration of all its clothing and footwear returns to Skygate, its automated fulfilment centre in the East Midlands. The 850,000 square foot fulfilment centre, which launched the day the first national lockdown began in March 2020, has shipped 20 million items and over eight…

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  • 29 July
    BoohooMan drops DaBaby over โ€˜homophobic languageโ€™

    BoohooMan drops DaBaby over โ€˜homophobic languageโ€™

    Online fashion retailer Boohoo has dropped rapper DaBaby from its BoohooMan partnership following a string of homophobic comments that also targeted those with HIV. Performing live at Miamiโ€™s Rolling Loud Festival on Sunday (25 July), DaBaby falsely claimed that having HIV/AIDS will โ€œmake you die in two to three weeksโ€.…

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  • 28 July
    Music Magpie sees revenues up 2.3% following IPO float

    Music Magpie sees revenues up 2.3% following IPO float

    Music Magpie, an e-commerce retail business, saw its group revenues grow by 2.3% to ยฃ72.8m for the six months ending 31 May 2021.ย  The store, which sells refurbished electronics and second-hand video games, also reported a pre-tax profit of ยฃ4m over the six months period- up from ยฃ3.3m last year.…

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  • 27 July
    In The Style return to profit in FY21

    In The Style return to profit in FY21

    In The Style has reported pre-tax profits of ยฃ125,000 for the 12 months ended 31 March 2021, up from a previous year’s loss of ยฃ2.1m. Revenue also witnessed a sharp increase, rising by 132% to ยฃ44.7m up from ยฃ19.3m in 2020, benefiting from a 30% growth in customer website visits.…

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  • 27 July
    Moonpig sees revenues double in FY21

    Moonpig sees revenues double in FY21

    Moonpig has seen its full-year revenues more than double, soaring by 113% to ยฃ368.2m in the year ended 30 April 2021, up from ยฃ173.1m the previous year, as it delivered 50.9 million orders over the period as customers increased their spending over lockdown. EBITDA also more than doubled in the…

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  • 21 July
    MySale returns to profitability in FY21

    MySale returns to profitability in FY21

    Online retailer MySale has welcomed a period of โ€˜excellent progressโ€™ in the full-year ended 30 June 2021, returning to profitability with underlying EBITDA ahead of market expectations at A$4.2m (ยฃ2.3m),ย  A$6.9m (ยฃ3.7m) from the A$2.7m (ยฃ1.4m) loss in FY20. While core revenue rose by 14%, group total revenue fell by…

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  • 14 July
    Online spending to hit ยฃ120.48bn in 2021

    Online spending to hit ยฃ120.48bn in 2021

    Following a surge in online sales in 2020, UK shoppers are predicted to further increase their spending of online purchases in 2021 to ยฃ120.48bn, according to the latest report by VoucherCodes.co.uk. The research showed that online sales will make up almost a third (30.2%) of overall retail spending, equating to…

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  • 12 July
    Nordstrom acquires minority stake in Topshop brands

    Nordstrom acquires minority stake in Topshop brands

    ASOS has formed a joint-venture with Nordstrom, which will see the US department store chain invest in a minority interest of the Topshop, Topman, Miss Selfridge and HIIT brands. The UK online fashion retailer, which acquired the brands earlier this year, said the move will โ€œhelp drive the growthโ€ of…

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  • 12 July
    Klarna acquires shopping platform Heroย 

    Klarna acquires shopping platform Heroย 

    Klarna has announced the acquisition of the social shopping platform Hero, introducing the platform to its 250,000 retail partners across the world. The platform is reportedly designed to provide consumers with โ€œinspiration, advice and immediately shoppable content produced directly from retailersโ€™ physical storesโ€.ย  Klarna said the acquisition would allow in-store…

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  • 7 July
    Boohoo owned Karen Millen secures new fashion director

    Boohoo owned Karen Millen secures new fashion director

    Online retail group Boohoo, has appointed Lizzie Dawson as the latest fashion director for Karen Millen, Coast, Oasis and Warehouse. Prior to her move to Boohoo, Dawson worked at Topshop and Topman between November 2020 and February 2021 as a creative consultant. The group previously acquired the online businesses of…

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