Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Oct- 2021 -8 October
Asos launches new policies to provide support for employees
Asos have announced the launch of a new package of policies, set to provide support to its colleagues for health-related life events. Some of the policies include: ten days paid leave for employees who have suffered a pregnancy loss; 5 days per cycle for colleagues and partners undergoing fertility treatment;…
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Sep- 2021 -28 September
Moonpig ups full-year guidance amid โstrongโ trading
Moonpig has announced it is raising its revenue guidance for FY22 amid a period of โstrongโ trading, and now expects to report between ยฃ270m and ยฃ285m in revenue for the period.ย In the latest update on its performance from 30 April 2021 to date, the group said that trade remains…
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27 September
Boohoo publishes international factory list
Boohoo has announced the publication of its international factory list in response to an independent review launched by the London barristers chambers Alison Levitt QC. Released as part of a transparency pledge to publish the names within 12 months of the review, the list reveals details of roughly 1,100 factories.…
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21 September
M&S invests ยฃ20m in technology fund amid digital push
Marks and Spencer has committed over ยฃ20M to a technology fund managed by True, as the retailer aims to continue itโs push towards a digital-first business.ย Marks and Spencer has worked with True since 2018, however this represents the first significant financial commitment, with its latest fund aiming to raise…
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17 September
Asos announces plans to meet ESG goals by 2030
Asos has announced the launch of its โfashion with integrityโ (FWI) 2030 programme, a plan aimed at ensuring it meets its ESG goals by 2030.ย The plan includes a commitment to achieve net zero across the full value chain by 2030.ย The online retailer said the FWI 2030 programme is…
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8 September
August online retail sales growth slows down
Online retail sales growth in August fell by 9.3% year-on-year, which was only a small improvement compared with Julyโs fall of 9.6%, according to the latest IMRG Capgemini Online Retail Index. The index revealed that Augustโs results were still โwell belowโ the six (2.25%) and 12-month (21.37%) averages, but above…
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3 September
One in 10 BNPL consumers chased by debt collectors
One in 10 Buy Now Pay Later (BNPL) consumers have been chased by debt collectors, with the number rising to one in eight amongst young people, according to new research from Citizens Advice. While โmillionsโ of shoppers in the UK use BNPL to split or delay payments, Citizens Advice has…
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2 September
Amazon launches UK recruitment drive
Amazon has announced it is holding one of its biggest free virtual training and recruiting events, in a bid to hire 2,500 open corporate, tech and operations roles across the UK.ย As part of its recruitment drive, Amazon Career Day will now take place on 16 September, with an event…
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Aug- 2021 -31 August
Zalando unveils over 50 new brand partners
Zalando has announced that it is expanding its designer category, by signing with over 50 brands and partnering with designer Not Just a Label (NJAL). New brand partners include Missoni, Christopher Kane, 032C and Mansur Gavriel, among others, connecting them to 45m customers across the UK and Europe. As of…
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19 August
Global Fashion Group sees profits soar to โฌ183.7m
Global Fashion Group (GFG), the owner of ecommerce platforms such as The Iconic and Zalora has reported gross profits of โฌ183.7m (ยฃ156.5m) in the second quarter of 2021, due to easing of Covid-19 restrictions.ย Revenues at the group rose to 18% year on year to โฌ397.3m (ยฃ338.5m) compared to โฌ336.1m…
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