Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Jul- 2022 -22 July
Amazon to ‘reinvent’ healthcare with One Medical acquisition
Amazon is set to acquire One Medical for $3.9bn (£3.3bn) following a new merger agreement, in a move that will see it expand further into the healthcare space. One Medical is a human-centred, technology-powered national primary care organisation that says it is “on a mission to make quality care more…
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20 July
Collect+ and Wish to partner on click and collect parcels
Collect+, part of PayPoint Group and the e-commerce marketplace, Wish, have announced a partnership that will allow consumers to click and collect Wish parcels from Collect+ retailers. It is reported that millions of buyers and hundreds of thousands of merchants use Wish marketplace, and that this partnership will provide “even…
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20 July
Amazon UK pays £648m in tax as revenues surpass £23bn
Amazon UK has revealed it paid £648m in directly incurred taxes last year as its revenues surpassed £23bn. As part of an update of its economic impact on the UK economy in 2021, Amazon also revealed that this figure has increased by almost a third in the past year from…
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15 July
Amazon to create 4,000 UK jobs
Amazon has pledged to create more than 4,000 new permanent jobs in the UK this year, bringing its total UK workforce to 75,000. According to the group, the new roles will be spread across the UK and will include roles at its new fulfilment centres in Wakefield and Knowsley. Among…
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11 July
Apple’s UK stores paid only £800k in tax
Apple’s UK retail division paid only £796,000 in tax last year after it made large payouts to its employees through a stock option scheme, The Times has reported. The tech giant’s UK retail arm, which covers 38 retail shops, made pre-tax profits of £38.2m on sales of £971.5m in the…
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7 July
Ankorstore partners with Mary Portas
European curated marketplace, Ankorstore, has announced its brand partnership with retail expert and broadcaster, Mary Portas, in an effort to “advocate” for independent retailers and brands across Britain. This partnership is said to arm businesses with the tools and technology needed to thrive, while the brand’s platform has reportedly evolved…
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6 July
Amazon faces CMA investigation over suspected anti-competitive practice
Amazon is facing an investigation by the Competition and Markets Authority (CMA) over concerns that practices affecting sellers on its UK marketplace may be anti-competitive and “could result in a worse deal for customers”. The CMA said its investigation will consider whether Amazon has a dominant position in the UK…
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6 July
Mattress Online announces key hires and warehouse expansion
Mattress Online has announced the appointment of a general operations manager, as well as a content strategist and e-commerce marketing manager as it recently revealed new warehousing space at its Rotherham headquarters. Alison Straw has joined as general operations manager after 10 years at global hearing solutions firm, Med-El .…
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6 July
Local authorities urged to respond to small retail businesses’ demands for digital skills training
Small retail businesses around the country have a lack of understanding of digital marketing with business owners and employees simply not having the right tools and information to make the most of the social media revolution, according to a new study. The findings have been published in a new free…
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6 July
AO World taps shareholders for £40m as shares fall
AO World has announced it intends to raise gross proceeds of £40m through a proposed placing and primary bid offer as the company’s shares dropped 15% on Monday (4 July 2022) amid concerns of its financial situation. AO World intends to conduct a placing of new ordinary shares of 0.25…
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