Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Sep- 2022 -23 September
Made.com to shed workforce amid plans for company sale
Made.com could reportedly cut over a third of its headcount alongside plans to explore a potential sale of the group, as part of a board decision to conduct a formal review of the business amid “continued uncertainty” and challenging trade. In order to reduce costs amid the current trading environment,…
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21 September
Eve Sleep losses widen amid ‘appalling’ market conditions
Eve Sleep, a direct-to-consumer sleep wellness brand, has reported EBITDA losses of £4.2m for the first half of 2022, compared with a loss of £1.9m for the same period the year prior. The report saw revenues down 16% to £11.6m for the six months ended 30 June 2022, compared with…
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20 September
Moonpig reiterates FY guidance as trading remains stable
Moonpig has said that its overall trading performance has been in line with its expectations in its latest trading update for the current financial year. In light of this, the group has kept to its existing guidance for the full financial year. It has also prioritised greeting card sales, which…
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15 September
THG losses widen despite revenues passing £1bn
THG has revealed its losses widened to £89.2m in the first half of the year to 30 June, despite seeing revenues surpass £1bn. The online retailer said the loss reflected “consumer price protection investment strategy”, however its medium-term guidance reiterated with cost efficiencies and commodity price improvements should support margin…
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Aug- 2022 -31 August
Boohoo warns suppliers risk further HMRC costs over polybag content
The Boohoo Group has reportedly been charged by HMRC as some of its polybags don’t have the certificate to confirm their recycled content. According to Drapers, Boohoo Group sent a letter to product suppliers on 26 August which said that this charge will be passed on to suppliers if they…
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24 August
Richemont agrees deal to offload YNAP stake to Farfetch
Richemeont has revealed it has agreed a deal to offload a majority stake of its e-commerce unit Yoox-Net-A-Porter (YNAP) to Farfetcth and Emirati investor Alabbar. The deal will see Farfetch and Alabbar acquire a 47.5% and 3.2% stake respectively in YNAP, and the agreement for Richemont and YNAP each to…
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23 August
Made.com director steps down as group mulls equity raise
Made.com has announced that one of its senior directors, Gwyn Burr, has stepped down from the board with immediate effect, amid reports the group is looking to shore up its cash reserves through a fresh equity raise. Burr cited her reason for leaving as “a need for her to give…
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22 August
Amazon Fresh rollout put on pause
Amazon has reportedly paused its plans to expand its checkout-free convenience stores, according to The Times, amid weaker sales and the current economic outlook. The Times claims the retail giant has “walked away” from talks on “dozens” of sites for its Amazon Fresh stores, whilst calling off a search for…
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18 August
AO swings to £37m loss in FY amid rising costs
AO has fallen to a pre-tax loss of £37m in the full-year ended 31 March 2022, down from a profit of £20m the prior year, as the electrical retailer contended with rising costs and warned of “more volatility” to come. Group EBITDA plummeted 87% to £8.5m over the period, attributed…
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11 August
Mattress Online to open first fully branded site in Sheffield
Mattress Online is set to open its first fully branded store as part of its plans to expand into bricks and mortar trading. Having acquired the Skipton Bed and Sofa Centre earlier this year, the group has now added the site of Sheffield bed outlet, Eades and Co, to its…
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