Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
-
Apr- 2023 -28 April
Amazon beats Q1 expectations but warns of slowed cloud growth
Amazon has beaten analysts’ expectations in the first quarter of trading, as revenues rose by 9% to $127.4bn (£102bn) against the $116.4bn (£93.4bn) reported the prior year. Over the period, North America sales and International sales increased by 11% and 1%, respectively, while Amazon Web Service AWS segment sales increased…
Read More » -
28 April
Ebay launches new furniture hub to encourage pre-loved shopping
Ebay has launched a new online hub that will serve as a curated destination designed to help shoppers “consider pre-loved first” when furniture shopping. The ‘Better Than New Homeware’ Hub will encourage customers to choose vintage, refurbished or repaired pieces. It comes as new research from Ebay UK revealed that…
Read More » -
25 April
Next to launch Joules ‘much earlier than expected’ but jobs at risk
Next has warned that some jobs may be at risk ahead of Joules’ total platform (TP) launch, which is set to go live “much earlier than expected” after Next made “significant” progress in delivering the online platform over the last year. The launch date for Joules on Next’s TP, which…
Read More » -
18 April
THG faces takeover bid as FY losses widen
THG has seen its operating loss more than double to £495.6m in the preliminary results for FY22, which closely follow rumours of a fresh takeover bid from US private equity firm Apollo. The group attributed its losses to a non-cash impairment of £275.4m, as well as costs relating to a…
Read More » -
14 April
AO lifts full-year guidance after cutting costs
AO World has said it is confident its full-year profits will be at the top end of its previous guidance after the electrical retailer worked hard to reduce costs and improve margins over the year. While the group previously warned of potential adverse effects from trading risks, macroeconomic uncertainty and…
Read More » -
6 April
Cambridge-based investors Mark Reed and Rich Marsden acquires Ebuyer.com
Cambridge-based investor Mark Reed and industry veteran Rich Marsden have announced the acquisition of Ebuyer.com. The technology retailer, which is based in Goole, reported a £241m turnover in 2021 and employs more than 200 people. Previously owned by Wren Kitchens owner West Retail Group for 19 years, Ebuyer.com will move…
Read More » -
Mar- 2023 -30 March
Moonpig revenues remain unchanged at £320m in FY22
Moonpig has revealed that the group’s annual revenues for the financial year ending 30 April remain unchanged at roughly £320m, with full-year adjusted EBITDA also remaining unchanged. The news comes as the online retailer’s performance has been resilient across the second half of the year to date, having recorded its…
Read More » -
23 March
Amazon staff set for more strikes after ‘insulting’ pay offer
Amazon workers in the UK are planning further strikes after receiving what they called an “insulting” 50p-an-hour increase in base pay for warehouse workers. Amazon stated that it will increase the minimum starting salary of its UK workforce by at least 50p to between £11 and £12 per hour from…
Read More » -
21 March
Amazon to axe a further 9,000 jobs
Amazon has plans to cut a further 9,000 jobs in the areas of cloud computing and advertising as a way to cut its expenses. The news came in the form of an announcement by CEO Andy Jassy that was shared with the e-retailer’s employees yesterday (20 March). However, Jassy did…
Read More » -
14 March
Virgin Wines launches business review as profits plummet
Virgin Wines has launched a full review of the business after profits tumbled to £0.1m in its half-year results, down from £3.2m the prior year, as the business was hit by challenges “particularly” over the peak Christmas trading period. In the six months ended 31 December 2022, total revenues were…
Read More »
