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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.

  • Jun- 2023 -
    20 June
    Gear4music falls to £0.4m loss in FY23

    Gear4music falls to £0.4m loss in FY23

    Gear4music has reported a loss after tax of £0.4m for the full year ended 31 March 2023, despite its revenue increasing by 3% to £152m. The online musical instruments retailer also reported EBITDA of £7.4m which is 34% below FY22 and 5% below FY20. According to the CEO of Gear4music,…

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  • 16 June
    CMA clears Amazon’s acquisition of iRobot

    CMA clears Amazon’s acquisition of iRobot

    The CMA has cleared Amazon’s $1.7bn (£1.3bn) purchase of iRobot, as the authority considered areas of potential concern, after the online giant announced its proposed acquisition of the Roomba maker in August 2022.  The CMA was concerned whether Amazon could enter to compete as a supplier of robot vacuum cleaners…

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  • 15 June
    Asos returns to profitability despite revenue drop

    Asos returns to profitability despite revenue drop

    Online retailer Asos has announced that it has returned to profitability after its EBIT rose more than £20m year on year for the three months ended 31 May. This earnings increase comes despite its revenue dropping 11% from £964m down to £859m in the same period. The company stated that…

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  • 13 June
    THG’s Ingenuity partners with PwC to boost digital commerce

    THG’s Ingenuity partners with PwC to boost digital commerce

    THG’s complete commerce division, Ingenuity, has formed a strategic alliance with PwC to help its brands design, build and run immersive customer experiences online. It said the move will help brands across sectors and categories access leading technology throughout the direct-to-consumer (DTC) spectrum.  PwC will lead on the business strategy,…

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  • 9 June
    Frasers ups stake in Asos for second time in a week

    Frasers ups stake in Asos for second time in a week

    Mike Ashley’s Frasers Group has upped its stake in embattled online retailer Asos for the second time this week. Frasers has increased its stake to 9.8%, up from the 8.8% established on Tuesday ( 6 June). The investment has sparked rumours of potential interest in a takeover offer with the…

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  • 7 June
    Frasers Group raises Asos stake

    Frasers Group raises Asos stake

    Mike Ashley’s Frasers Group has increased its stake in online retailer Asos from 7.4% to 8.8% according to a shareholder update posted yesterday. Frasers is currently Asos’ fourth largest shareholder having originally increased its stake to over 5% back in October of last year. The news comes as the embattled…

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  • 6 June
    Taxpayer money spent on Amazon hits ‘record-breaking’ £222m

    Taxpayer money spent on Amazon hits ‘record-breaking’ £222m

    Taxpayer cash spent on Amazon hit a “record-breaking” £222m last year, according to a new report commissioned by GMB Union.  The amount of central government, local government and NHS money spent on the internet giant in the calendar year 2022 rose by 69% against the prior year, reaching the highest…

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  • 6 June
    N Brown profits plunge over 80% in FY23

    N Brown profits plunge over 80% in FY23

    N Brown has seen its pre-tax profit plummet by 82.6% to £7.5m in FY23, down from £43.1m the year before, as the group grappled with a challenging market with inflation impacting both customer spend and its cost base.  On a statutory basis, the group fell to a pre-tax loss of…

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  • 2 June
    Amazon UK tax bill rises to £781m

    Amazon UK tax bill rises to £781m

    Amazon has reportedly paid £781m of tax in the UK last year despite its main UK division having paid no corporation tax for the second year in a row, according to The Guardian. The outlet revealed that Amazon UK Services, which accounts for over half of the retail giant’s UK…

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  • May- 2023 -
    18 May
    Ebay to acquire AI fashion authenticator Certilogo

    Ebay to acquire AI fashion authenticator Certilogo

    Ebay has signed a definitive agreement to acquire Certilogo, a provider of AI-powered apparel and fashion goods digital IDs and authentication.  Certilogo’s platform uses digital technology to allow brands and designers to manage the lifecycle of their garments, while providing consumers a way to confirm authenticity, access reliable information about…

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