Features
Features delivers in-depth coverage of the people, brands, and trends shaping the UK retail landscape. This section offers detailed reports, case studies, and interviews exploring innovation, strategy, and performance across high street, ecommerce, and luxury sectors. Retail Sector’s Features coverage provides retail leaders, managers, and suppliers with contextual insight into business transformation, consumer behaviour, and the evolving commercial environment driving long-term success.
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Sep- 2022 -5 September
Are we set for a winter of strike action in the Retail industry?
As the RMT strike makes waves across the UK, the incoming cost-of-living-crisis has come into sharp focus. With energy bills set to skyrocket to unprecedented levels, concerns about how the public is going to survive the winter have been contrasted with rising profits from oil and gas companies. With coordinated…
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Aug- 2022 -17 August
The Salling Group Story: What it takes to drive customer loyalty in retail
As a leading retailer, for Salling Group, it’s critical to have a loyalty program that’s easy to use and delivers intelligent, contextually relevant, highly personalised offers to customers — treating each and every customer as an individual. Cheetah Digital, the cross-channel customer engagement solution provider for the modern marketer, recently…
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17 August
The business pledges of the Conservative leadership finalists
Business Rates On 9 August, the Retail Jobs Alliance, a coalition of retailers including Morrisons, Greggs and Tesco, called on both Sunak and Truss to pledge to cut business rates which are charged on most non-domestic properties, such as shops, offices, pubs, warehouses, factories, and holiday rental homes or guest…
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17 August
PepsiCo martech leader unveils game-changing retail marketing strategies
To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. According to a new eConsultancy report, in partnership with Cheetah Digital, entitled 2022 Digital Consumer Trends Index: Consumer Attitudes and Trends in Personalisation, Privacy, Messaging, Advertising and Brand Loyalty, UK consumers…
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17 August
Mobile marketing trends and opportunities for UK retailers in 2022
Smartphones are often the first thing people check in the morning and the last thing they touch at night. In the UK, it’s estimated that people spend an average of four hours every day clicking, tapping, swiping, and watching on their mobile devices – that’s at least a quarter of…
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16 August
In conversation with the CIO of the ‘Amazon Prime of mattresses’
How was Mattress Online started? Mattress Online was started back in 2003 by Steve Kelly, an industry expert in the mattress and bed industry, and Steve Adams, an entrepreneur in e-commerce. The starting point was bridging traditional retail with the next step, which was getting it online. Bear in mind,…
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10 August
Achievable goals: 5 tips to define them for retail employees
Effective goal setting for retail employees is the foundation of driving sales and self-discipline. As a business owner, you already have a pretty good idea of your business’s goals. The next step is to convey this to your employees in order to scale your company. Achievable retail goals for your team…
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5 August
Back-to-school campaigns: are UK retailers ready?
As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. And considering there’s been an 86% increase in U.K. consumers who want suggested products and services based on their preferences in return for their loyalty, according…
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2 August
Plant Based World Expo offers key to increasing sales
Rise of the Flexitarian The plant-based food market has experienced extreme growth in the past five years, with sales of meat-free and plant-based dairy products roughly doubling. This growth has been accelerated by the pandemic, when improving health became priority number one for many people and reducing intake of animal…
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2 August
Naked Wines on uneven footing for the future
The specialty wine retailer, Naked Wines, has experienced a downward trend in its sales, with full-year sales rising by only 3% after peak pandemic trading, and shares in the company down 4.2% at 158.10p each. The company’s chief financial officer even departed the company by “mutual agreement” amid a recent…
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