Features

Sustainable packaging and e-commerce: what more can be done?

The Thanksgiving weekend of 2023, including Cyber Monday, saw $38 billion in online sales in the US, while e-commerce in the UK is forecast to exceed 38% of all retail sales by 2025. That’s an awful lot of packages being delivered to homes. Brands that sell a lot (or all)…

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Why is healthy food so expensive?

Why do you think that supermarkets do so many promotions on healthy foods? Well, it’s profitable, it drives volume and it drives profits. Ultimately, that is why we need policy intervention that actually restricts that because it’s [retail] a highly competitive sector and unless there are those restrictions and regulations…

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Turning excess inventory into extra profit: the power of online auctions

Retail businesses have been fighting against tough economic conditions in recent years. From the continuing fallout of Covid-19 to the ongoing cost of living crisis, skyrocketing energy bills to increasing wage demands, bricks and mortar stores and e-commerce organisations alike have been feeling the impact of strained purse strings. As…

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Which supermarkets performed the best over Christmas?

According to data from Kantar, Britons made 488 million trips to the supermarkets over the Christmas period, marked out as the four weeks ended 24 December. That number is 12 million more than last year and the largest Christmas period since 2019. This was mildly surprising in a year that…

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Voluntary Carbon Market: an effective tool against retailers’ greenwashing claims?

Why is greenwashing a significant concern for retailers in the context of sustainability and climate change? Greenwashing is a particular concern for the retail sector as many companies are making great strides towards becoming more sustainable, but risk being disadvantaged if they have to compete against greenwashers. With global warming…

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Why retailers and logistic companies need to diversify carriers

In 2022, Evri was responsible for 53% of deliveries from online purchases during peak season in the UK. Evri’s performance has improved since its rebrand in March 2022 from Hermes. However, a quick sweep of the headlines still reveals disgruntlement with a number  of carriers in the UK. Three of…

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In conversation with Mikkel Grene, CEO of Søstrene Grene

Can you tell us about your career leading up to becoming CEO of the family business?  My parents founded Søstrene Grene only one year after I was born, so Søstrene Grene has always been part of my life. In my younger years, I was not sure whether I wanted to…

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Better than forecasted: how is Black Friday 2023 doing?

According to last week’s release from MRI Software, Black Friday 2023 is going to be underwhelming for retailers compared to pre-pandemic levels. Does this still hold true? Can you expand further?  At MRI Software what we predicted last week was that Black Friday would weaken compared with previous years and…

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Tim Mason: ‘This will be an Omnichannel Christmas’

Can you tell us a little bit about your career in retail?  I started out at Unilever in 1979, before joining Tesco from 1982 to 2012. During that time, I held a variety of senior management positions, including being UK CMO, CEO of Fresh and Easy LLC, and eventually deputy…

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Riskified: ‘There’s a sliding scale of policy abuse’

Can you tell us a little bit about your role at Riskified? I’ve been working with large enterprises for the last 15 years, focusing on the adoption of growth solutions. I joined Riskified two years ago during an interesting time when policy abuse had really started to scale and become…

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