Comment
-
Jul- 2022 -29 July
After four years, how are retailers and consumers responding to GDPR?
May 2018 marked the introduction of GDPR, a landmark piece of legislation that completely changed businesses’ approach to customer data. Whilst GDPR promised to do so much, but rather than resolve consumers’ concern around their data privacy this is an issue that is equally if not more pertinent today than…
Read More » -
27 July
Quick delivery companies must build a brand beyond just awareness
One of the many changes in consumer behaviour brought upon by the pandemic has been the growing reliance on the rapid delivery of essential items to the home. From the urgent need of toilet paper has spawned a new wave of demand for the quick delivery of ‘nice to haves’…
Read More » -
26 July
How physical stores can ensure they are refit for the future
The events of the past couple of years have accelerated the pace of change in the retail industry. Retailers have simultaneously had to react quickly to events out of their control, while also embracing the ongoing trends that were clear even before the pandemic hit. The role of the physical…
Read More » -
25 July
Pure London puts spotlight on Valencian footwear
Ariadna Vilalta on behalf of IVACE said: “Spanish footwear brands from the Valencia region are prestigious and recognised worldwide for their craftmanship, natural materials, quality, and generations of artisan-makers. There is an amazing connection between Spain and UK countries, and the Spanish footwear offer is well-known for its high quality,…
Read More » -
19 July
Five ways IoT is transforming bricks and mortar retail
When it comes to retail, the Internet of Things (IoT) continues to move centre stage, and not without good reason. It helps businesses understand their audiences better, deliver more meaningful experiences and reduce costs. Yet many people don’t realise that IoT made its debut in retail more than 20 years…
Read More » -
6 July
Local authorities urged to respond to small retail businesses’ demands for digital skills training
Small retail businesses around the country have a lack of understanding of digital marketing with business owners and employees simply not having the right tools and information to make the most of the social media revolution, according to a new study. The findings have been published in a new free…
Read More » -
Jun- 2022 -20 June
Why customer experience excellence must extend into last mile delivery
The growth of e-commerce and the increasing consumer expectations that have come with it has changed the logistics industry. The moment a purchase is delivered to the doorstep is usually the first – and potentially the only – human interaction a customer has when shopping online. Arguably this makes the…
Read More » -
6 June
How headless commerce answers many retail tech issues
Work in online for any time, and you start to get used to bracing for the next big Google’s core algorithm change. The latest one, Core Web Vitals, was bigger than most, featuring prominently in on marketeers’ lives since last year for mobile, and earlier this year for desktop. As…
Read More » -
1 June
What’s the deal with EV charging on retail sites?
There are already many electric vehicles (EVs) on the UK’s roads, and soon there’s going to be a lot more. By 2035 every new car or van sold in the UK will be fully electric. Before that, in just eight years, sales of new petrol or diesel cars or vans…
Read More » -
May- 2022 -25 May
AI-powered self-service is the future of physical retail
At the start of the Covid-19 pandemic, retail was among the most impacted industries: over 17,500 chain stores closed in the UK in 2020. At the same time, e-commerce growth numbers went through the roof. According to Digital Commerce 360, “the pandemic facilitated a gain of around $218 billion in…
Read More »
