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In this episode we speak to Matt Dalton, consumer sector leader at Forvis Mazars. Matt discussed the biggest challenges facing the retail sector, from cost pressures and wage increases to polarised property markets and geopolitical shocks, and the ways in which retailers can best navigate these. We also explore how short-term cost-cutting could undermine long-term resilience, and how retailers can best remain agile and adaptable in unforecastable times.

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Pets at Home has revealed that it expects its full-year profit before tax to be £132m, in line with its previous guidance.

This comes as the company stated that its Q4 trends across its retail and vet arms have been broadly in line with expectations.

It now successfully launched its new digital platform to consumers, in line with our commitment for launch this year.

The new platform offers a much improved user experience and functionality across its app and website.

Furthermore, the company’s new delivery centre in Stafford is still running well and it expects to transition all its online sales across through H1 FY25 as previously targeted.

Looking ahead, the retailer also stated that it is comfortable with analyst expectations that it will post an underlying PBT in the range of £137m – £150m in FY25.

The news comes a month after Pets at Home announced the appointment of Anja Madsen as its new chief operating officer – Retail, effective in April.

Madsen has retail experience in both the UK and Denmark, having held “prominent” positions at Tesco and Sainsbury’s.

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