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NCA arrests four over cyber attacks on M&S, Co-op and Harrods

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Four people have been arrested as part of a National Crime Agency (NCA) investigation into cyber attacks on Marks and Spencer, Co-op and Harrods.

Two men aged 19, a 17-year-old boy, and a 20-year-old woman were detained at home addresses in the West Midlands and London on 10 July. 

They were held on suspicion of offences under the Computer Misuse Act, blackmail, money laundering, and involvement in an organised crime group.

The NCA revealed that electronic devices were seized during the arrests and will undergo forensic analysis. 

All four remain in custody and are being questioned by officers from the NCA’s National Cyber Crime Unit in relation to the three attacks, which took place in April.

The arrests were supported by officers from the West Midlands Regional Organised Crime Unit and the East Midlands Special Operations Unit.

Deputy director Paul Foster, head of the unit, said: “Since these attacks took place, specialist NCA cybercrime investigators have been working at pace and the investigation remains one of the Agency’s highest priorities.

“Today’s arrests are a significant step in that investigation but our work continues, alongside partners in the UK and overseas, to ensure those responsible are identified and brought to justice.”

He added: “Cyber attacks can be hugely disruptive for businesses and I’d like to thank Marks and Spencer, Co-op and Harrods for their support to our investigations. Hopefully this signals to future victims the importance of seeking support and engaging with law enforcement as part of the reporting process. The NCA and police are here to help.”

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